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  • #14743
    AmanziDigital
    Post count: 2

    Hi Support,

    I am being sent to a 404 page after submitting forms using Gravity Forms. The Form is linked to Mailchimp and seems to work ok in Chrome. However, not in Firefox or safari.

    The forms work correctly after disabling the Hide My Wp plugin. I have also tried to diable the HMWP anti-spam system but didnt work.

    The website can be found on the following link

    http://www.australianinternetcasinos.com/

    See debug info below:

    ===========================================================
    WP Settings
    ===========================================================
    WordPress version: WP 4.7.2
    Home URL: http://www.australianinternetcasinos.com
    Site URL: http://www.australianinternetcasinos.com
    Is SSL: false
    Is RTL: false
    Permalink: /%postname%/

    ============================================================
    Server Environment
    ============================================================
    PHP Version: 5.6.30
    Server Software: Apache
    WP Max Upload Size: 32 MB
    Server upload_max_filesize: 32M
    Server post_max_size: 32M
    WP Memory Limit: 40M
    WP Debug Mode: true
    CURL: true
    fsockopen: true

    ============================================================
    Active plugins
    ============================================================
    Hide My WP 5.1 [http://hide-my-wp.wpwave.com/]
    ManageWP – Worker 4.2.16 [https://managewp.com]
    Custom Bulk/Quick Edit 1.6.4 [http://wordpress.org/plugins/custom-bulkquick-edit/]
    Gravity Forms 2.1.2 [http://www.gravityforms.com]
    Advanced Custom Fields 4.4.11 [http://www.advancedcustomfields.com/]
    BuddyPress 2.7.4 [https://buddypress.org/]
    Cloudflare 3.1.1 [https://blog.cloudflare.com/new-wordpress-plugin/]
    Content Tooltip 2.5.1 [http://codenegar.com/go/ctt]
    Enable Media Replace 3.0.5 [http://www.mansjonasson.se/enable-media-replace]
    GameFrame 1.0.0 [http://www.shotonmedia.com]
    Go Portfolio – WordPress Responsive Portfolio 1.6.4 [http://go-portfolio.com]
    GoCodes 1.3.4 [http://www.webmaster-source.com/gocodes-redirection-plugin-wordpress/]
    Gravity Forms MailChimp Add-On 4.1 [http://www.gravityforms.com]
    Gravity Forms User Registration Add-On 3.6 [http://www.gravityforms.com]
    WPBakery Visual Composer 4.12.1 [http://vc.wpbakery.com]
    P3 (Plugin Performance Profiler) 1.5.3.9 [http://support.godaddy.com/godaddy/wordpress-p3-plugin/]
    Popup Maker – Advanced Targeting Conditions 1.0.3 [https://wppopupmaker.com/extensions/advanced-targeting-conditions]
    Popup Maker – Exit Intent Popups 1.2.0 [https://wppopupmaker.com/extensions/exit-intent-popups/]
    Popup Maker – Remote Content 1.0.0 [https://wppopupmaker.com/extensions/remote-content/]
    Popup Maker 1.4.21 [https://wppopupmaker.com/]
    Post Duplicator 2.18 []
    PW Carousel/Slider Post Layout For Visual Composer 2.6 [http://proword.net/Vc_Post_Layout/]
    Slider Revolution 5.3.1.5 [http://revolution.themepunch.com/]
    VegasHero Casino Affiliate Plugin 1.4.4 [https://vegashero.co]
    Yoast SEO 4.1 [https://yoast.com/wordpress/plugins/seo/#utm_source=wpadmin&utm_medium=plugin&utm_campaign=wpseoplugin]
    WP Migrate DB 0.9.2 [http://wordpress.org/plugins/wp-migrate-db/]

    ============================================================
    Plugin Option
    ============================================================
    {“li”:”f1611d5a-388d-48f0-8424-7a3b6d0355c7″,”import_options”:””,”export_options”:””,”debug_report”:””,”help”:””,”undo”:””,”custom_404″:”0″,”custom_404_page”:”2138″,”trusted_user_roles”:””,”replace_mode”:”safe”,”hide_wp_login”:”on”,”login_query”:”Lets-go”,”admin_key”:”2016″,”hide_wp_admin”:”on”,”spy_notifier”:””,”customized_htaccess”:””,”separator”:””,”cdn_path”:””,”email_from_name”:”Australian Internet Casinos”,”email_from_address”:”[email protected]”,”antispam”:””,”full_hide”:”on”,”hide_other_wp_files”:”on”,”disable_directory_listing”:”on”,”disable_canonical_redirect”:”on”,”hide_admin_bar”:”on”,”avoid_direct_access”:”on”,”direct_access_except”:”index.php, wp-comments-post.php, wp-includes/js/tinymce/wp-tinymce.php, xmlrpc.php, wp-cron.php”,”exclude_theme_access”:””,”exclude_plugins_access”:””,”new_theme_path”:”/template”,”new_style_name”:”main.css”,”minify_new_style”:”quick”,”new_include_path”:”/template/lib”,”new_plugin_path”:”/template/ext”,”rename_plugins”:”all”,”new_upload_path”:”/storage”,”replace_comments_post”:”submit-comment.php”,”replace_admin_ajax”:”ajax”,”new_content_path”:”inc”,”separator2″:””,”new_admin_path”:””,”separator3″:””,”author_enable”:”1″,”author_base”:”profile”,”author_query”:”profile”,”author_without_base”:””,”feed_enable”:”1″,”feed_base”:”rss.xml”,”feed_query”:”rss”,”post_enable”:”1″,”post_base”:”/%postname%/”,”post_query”:”entry”,”page_enable”:”1″,”page_base”:””,”page_query”:”page-num”,”paginate_enable”:”1″,”paginate_base”:”list”,”paginate_query”:”list”,”category_enable”:”1″,”category_base”:””,”category_query”:”category”,”tag_enable”:”1″,”tag_base”:””,”tag_query”:”keyword”,”search_enable”:”1″,”search_base”:”find”,”search_query”:”find”,”nice_search_redirect”:”on”,”disable_archive”:”on”,”disable_other_wp”:””,”remove_html_comments”:”simple”,”replace_javascript_path”:”3″,”remove_feed_meta”:”on”,”remove_other_meta”:”on”,”remove_default_description”:”on”,”remove_ver_scripts”:”on”,”remove_body_class”:”on”,”remove_menu_class”:”on”,”clean_post_class”:”on”,”clean_new_style”:”on”,”replace_in_ajax”:””,”replace_wpnonce”:””,”enable_ids”:”on”,”ids_level”:”1″,”ids_admin_include”:””,”ids_cookie”:””,”logger_link”:””,”log_ids_min”:”1″,”block_ids_min”:”20″,”email_ids_min”:”20″,”exception_fields”:”REQUEST.commentrnPOST.commentrnREQUEST.permalink_structurernPOST.permalink_structurernREQUEST.selectionrnPOST.selectionrnREQUEST.contentrnPOST.contentrnREQUEST.__utmzrnCOOKIE.__utmzrnREQUEST.s_persrnCOOKIE.s_persrnREQUEST.user_passrnPOST.user_passrnREQUEST.pass1rnPOST.pass1rnREQUEST.pass2rnPOST.pass2rnREQUEST.passwordrnPOST.passwordrnPOST.hide_my_wp.%rnREQUEST.hide_my_wp.%rnPOST.%import%rnREQUEST.%import%rnREQUEST.newcontentrnPOST.newcontentrnREQUEST.remember_%”,”ids_html_fields”:””,”separator4″:””,”trust_network”:”on”,”help_trust_network”:”on”,”blocked_ips”:””,”blocked_ip_message”:”You are blocked. Please contact site administrator if you think there is a problem.”,”blocked_countries”:””,”replace1″:””,”replace2″:””,”db_ver”:”5.1″,”new_intrusions_count”:2}

    Please advise
    Kind Regards
    Ryan

    #14752
    Suman M.
    Post count: 12478

    Hi, can you please try disabling IDS option under IDS Firewall tab? If it’s still the issue then please let us know your website’s wp-admin login details (as private reply), so that we can look into it further. Also let us know the page url where we can check the form.

    #14760
    AmanziDigital
    Post count: 2

    Thanks Suman,

    That did the trick. Will this not compromise our security with the IDS option disabled?

    There is another area that isn’t working. The site uses BudyPress and members are unable to login using the login button on the Nav bar. They are taken to a 404 page. This also happens after they register.

    Please advise

    Kind Regards
    Ryan

    #14819
    AmanziDigital
    Post count: 2

    Hi Suman,

    Please can you get back to me regarding my last message.

    Kind Regards
    Ryan

    #14834
    Suman M.
    Post count: 12478

    Hi, we recommend you to enable IDS option and then set “Block Threshold” value to 30 or 40. Please check and let us know if any issue.

    Regarding login issue, can you please try setting “Trusted User Roles” for buddypress members (in HMWP general settings tab).

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