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This topic contains 30 replies, has 2 voices, and was last updated by  Suman Maharjan 6 months ago.

Viewing 15 posts - 16 through 30 (of 31 total)
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  • #16109
    Suman Maharjan
    Post count: 7263

    Hi, can you please post here the error message that you are getting?
    And can you please try disabling IDS option in IDS Firewall tab; and emptying out “Ajax URL” field in Permalinks & URLs tab?

    #16116
    kedianom
    Post count: 52
    This reply has been marked as private.
    #16126
    Suman Maharjan
    Post count: 7263
    This reply has been marked as private.
    #16134
    kedianom
    Post count: 52
    This reply has been marked as private.
    #16135
    kedianom
    Post count: 52
    This reply has been marked as private.
    #16137
    kedianom
    Post count: 52
    This reply has been marked as private.
    #16154
    Suman Maharjan
    Post count: 7263

    I logged into the backend in new browser (Opera this time) and I see that “Google drive client ID” field is being pre-filled with wp-admin username.

    I tried entering above Google drive ID and secret key, but did not get any error. But when I re-load the page I still see “Webmaster” in client ID field.

    Then I deactivated HMWP and repeated the above steps, and it’s exactly same behaviour whether HMWP is active or not.

    Please check!

    #16162
    kedianom
    Post count: 52

    Ok. So shall we conclude this is an issue specific to Updraftplus and ther is nothing we should be looking for in HMWP? Please confirm also if all settings in HMWP have been put by you for highest security and there is nothing I should be right now looking for into HMWP and all set to go further. WIll chase up Updraftplus for resolution separately.

    #16175
    Suman Maharjan
    Post count: 7263

    Yes, please try to catch up with updraftplus support team. I have applied all the required settings in HMWP in your website.

    #16263
    kedianom
    Post count: 52

    Fatal error: Cannot redeclare class IDS_Converter in /home/kedianom/public_html/wp-content/plugins/ose-firewall/classes/Library/fwscanner/Converter.php on line 78

    I am not able to login to my admin panel. The error message above is popping up.

    On disabling Hide My WP I am able to login using the plain vanilla login url.

    Seems some settings have remained. You ahd asked me to remove two settings before you took over for stabilizing Updraftplus. Perhaps those need to be put back in.

    Now I have found a developer who will developing the site quickly. Have renewed my support term with you on envato.

    Please try to sort this out ASAP so that my developer paid time loss can be minimized.

    #16270
    Suman Maharjan
    Post count: 7263

    It seems like ose-firewall plugin also uses IDS (intrusion detection system) that HMWP plugin uses and hence the conflict. So you can use only one of the plugins at a time. For now, I’ve renamed ose-firewall plugin folder in /wp-content/plugins/ directory.

    #16272
    kedianom
    Post count: 52

    Please give complete replies to reduce our communications.

    a) Is my website now properly accessible after keeping HMWP active?
    b) Are all necessary settings in HMWP working?
    Please be aware Centrora Security plugin that is the OSE firewall as a feature in that was always working properly with the HMWP through so many months. Its not a new plugin we installed. Kindly do not rename it as it has anti virus and automatic backup also which will stop.

    All we need to do is either keep your firewall active or the firewall of Centrora active. I will have the centrora support guy deactivate their firewall if required.

    Kindly make clear comments regarding restoration of the two settings you had asked me to remove from HMWP for installing the Updraftplus. Have you restored them?

    Else If I ahve to guess so many things and keep checking with support of two plugin providers I will trouble both of you. Hope you appreciate my need for clarity on each point is to minimize your work and therefore my and others work also. Waiting for clarity so as soon as it happens can stablize all things.

    #16273
    kedianom
    Post count: 52

    How can I change my registered email ID for support from sushilkedia@gmail.com to webmaster@kedianomics.com so that my website develper team can be in touch with you? Please guide.

    #16279
    Suman Maharjan
    Post count: 7263
    This reply has been marked as private.
    #16313
    kedianom
    Post count: 52
    This reply has been marked as private.
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