Home Forums WordPress Plugins Hide My WP Contact form error

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This topic contains 1 reply, has 2 voices, and was last updated by  Suman Maharjan 9 months, 1 week ago.

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  • #19498
    coyotefreman
    Post count: 5

    Hello,

    I had problems with email two days ago, so I made contact with the hosting and changed the system of sending PHP to SMTP. Okay, I installed a plugin recommended by the hosting and it worked, but the page forms (http://portaldasabedoria.com/contato/) gave an error. So I got in touch with the theme developer, he did some testing and pointed me to a script. I performed the following steps:

    1-) I created a test form with the contact form.
    2-) I disabled the plugins one by one.
    3-) I discovered that the WP plugin “hide my WP” is causing a conflict.

    It is disabled, the email is sent but there is no delivery confirmation.

    I need help, it’s the third person I ask.

    I wait, thanks.

    Alexandre

    Print submitted by theme developer:https://imgur.com/fDnwzfP

    #19503
    Suman Maharjan
    Post count: 9226

    Hi, please try these:

    – disable “Anti Spam” option in HMWP General settings tab
    – enter your name and email address in “Email sender name” and “Email sender address” fields in General settings tab
    – if still the issue then try disabling “IDS” option in IDS Firewall tab

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