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This topic contains 11 replies, has 2 voices, and was last updated by  Suman Maharjan 3 months, 1 week ago.

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  • Author
    Posts
  • #21376
    Ricknoguns
    Post count: 5

    Since I installed HMWP I / O Usage, Physical Memory Usage and CPU Usage are at max in CPanel and i can’t load the pages of my site. What can I do?

    #21381
    Suman Maharjan
    Post count: 8927

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply. Thanks!

    #21386
    Ricknoguns
    Post count: 5

    How can i generate debug report?

    #21389
    Suman Maharjan
    Post count: 8927

    Please check the screenshot – https://www.screencast.com/t/CHo8orVU5eH2

    #21390
    Ricknoguns
    Post count: 5

    the problem is: when I install it I can’t load the back end and the front end

    #21391
    Suman Maharjan
    Post count: 8927

    Can you please let us know your site’s wp-admin login details & FTP details as private reply so that we can look into the issue and fix it for you.

    #21409
    Ricknoguns
    Post count: 5

    I don’t want give my login details. Is not there another way? With this plugin i can’t load any page

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    #21412
    Suman Maharjan
    Post count: 8927

    Please try these:

    1) In “wp_options” table in your database, delete the rows with following “option_name”. (Please backup your database first)
    – hide_my_wp
    – hide_my_wp_undo
    – hmwp_ids_installed
    – hmw_all_plugins
    – external_updates-hide_my_wp
    – hmwp_spam_counter
    – hmwp_temp_admin_path

    – comment out or remove following line from wp-config.php (if you have added it there previously)
    define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);

    You shall now be able to login to backend, and then reconfigure the plugin again.

    #21514
    Ricknoguns
    Post count: 5
    This reply has been marked as private.
    #21517
    Suman Maharjan
    Post count: 8927
    This reply has been marked as private.
    #21521
    Ricknoguns
    Post count: 5
    This reply has been marked as private.
    #21525
    Suman Maharjan
    Post count: 8927
    This reply has been marked as private.
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