Home Forums WordPress Plugins Hide My WP Eeek, No Thanks

This topic is: not resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Suman Maharjan 2 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #23770
    matthewfordministries
    Post count: 2

    What a drama. The plugin has killed sliders, removed images and is way more of a headache than what we need. We’ve deleted it, you can have it back. How do we get a refund?

    #23774
    Suman Maharjan
    Post count: 9626

    Hi, sorry for the inconvenience caused, but it could have been a minor issue with your site’s .htaccess file, and our support team could have fixed it for you. Please let us know your site’s wp-admin login details as private reply so that we can set it up for you. If we can’t make it work then you are eligible for the refund. Thanks!

    #23779
    matthewfordministries
    Post count: 2

    Hi, My guys spent ages editing access files and coding and were unable to even access the site. It has since been deleted from our VPS and they are doing their best to re-build it for our live broadcast on Sunday. They have been instructed not to install your plugin.

    #23781
    Suman Maharjan
    Post count: 9626

    Please apply for refund via your Envato Panel. Thanks!

    #23786
    matthewfordministries
    Post count: 2

    We can’t even access our wp-admin. My boss is furious, he’s had to cancel a live broadcast for Today. Most of the site is up, but we have no access to it. All we get is this message . https://www.mattford.org/wp-login.php?redirect_to=https%3A%2F%2Fwww.mattford.org%2Fwp-admin%2F&reauth=1

    #23787
    Suman Maharjan
    Post count: 9626
    This reply has been marked as private.
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.