Home Forums WordPress Plugins Hide My WP Import – doen't work :(

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  • #14796
    Ho
    Active
    Post count: 22

    Hi,
    time to time I have to disable this awesome plugin… however, I lose all the configuration… I know I can Export and Import the settings, the problem is they do NOT save 🙁
    (the massage after import says “Settings was imported successfully!”)

    Please, is there other way to import the settings? It’s so time wasting to have to set up the whole plugin all over again anytime we need to test the site without HMWP.

    One more thing… no errors shows on our time. So, if I can import it it via FTP or in database, it would be great!

    Thanks a lot 🙂

    PS: please add the search to this support forum 😉

    #14815
    Suman M.
    Post count: 12478

    Hi, you can click on “Undo previous settings” button in HMWP start tab to get back previous settings. Also the import/export option should work fine. You have to click on “export current settings” button and save the settings in some text file, and later you can import from it.

    Search functionality is already there (http://support.wpwave.com)

    #14824
    Ho
    Active
    Post count: 22

    As I said Suman,

    I exported and upload the saved configuration… it’s saying
    “Settings was imported successfully!”
    BUT NO CHANGES applied 🙁

    Extremely frustrating 🙁

    Is there is other place where I can upload the saved configuration????
    Thanks

    #14835
    Suman M.
    Post count: 12478

    Did you enter previously exported HMWP settings in “Import Options” box and then click on “Save Settings” button? Please check the screenshot – https://www.screencast.com/t/XYYoA45H6l

    If it’s still the issue then please let us know your website’s wp-admin login details (as private reply), so that we can look into it further.

    #14848
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14850
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14858
    Suman M.
    Post count: 12478

    I tried importing above settings but nothing is being imported. It seems like the import data above is not correct.

    #14860
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14862
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14866
    Suman M.
    Post count: 12478

    Hi, you’ll need to add rewrite rule like below to achieve that:

    <IfModule mod_rewrite.c>
    DirectoryIndex index.php
    RewriteEngine On
    RewriteCond %{THE_REQUEST} /index\.php [NC]
    RewriteRule ^(.*?)index\.php$ /$1 [L,R=302,NC,NE]
    </IfModule>

    You can also manage that from your hosting’s control panel (you might need to ask the hosting provider)

    • This reply was modified 7 years, 1 month ago by Suman M..
    #14869
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14876
    Suman M.
    Post count: 12478

    We checked the import/export in our test sites and is working fine. Can you please let us know your website’s wp-admin login details (as private reply), so that we can check what’s going wrong in your website.

    #14886
    Ho
    Active
    Post count: 22
    This reply has been marked as private.
    #14893
    Suman M.
    Post count: 12478

    Okay, let us know. For now, I’m marking the ticket as resolved!

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