April 7, 2018 at 6:41 pm #21019
Hello, after installing and activating the Plugin, the site design is broken and deconfigured.
The site is hosted on the company “Digital Ocean” on a Debian 8.9 x64 server. Also, I use the NGINX and FastCGI cache.
I tried following the tutorial, but it did not work.
The lines are direrent on the Debian server.
Can someone help me please?April 8, 2018 at 7:09 am #21027
Hi, it’s most probably because you didn’t add HMWP rules in Nginx config file correctly. Did you follow this tutorial? – http://support.wpwave.com/videos/setup-hmwp-on-nginx-webserver
Also, you’ll need to add HMWP rules within the ‘server’ block. Please post the Nginx config file (as text file) here.
April 8, 2018 at 12:44 pm #21050
- This reply was modified 11 months, 2 weeks ago by Suman M..
I followed the Nginx setup tutorial, but it did not work. And also the lines of the files are different.
On the ‘server’ block, I did not find the lines that show in the tutorial.
See below the file “nginx.conf”.
Attachments:You must be logged in to view attached files.April 8, 2018 at 1:29 pm #21056
The atached Nginx config doesn’t have server block in it, but at the end there are 2 includes:
So, most probably the required nginx config file is within directory /etc/nginx/sites-enabled/ or /etc/nginx/conf.d/
Please checkApril 8, 2018 at 2:13 pm #21057
Sorry, I did not understand the first part of the answer. Should I include these two lines at the end of the file (nginx.conf)?
About the directories, I also can not find, please see attached prints.
Attachments:You must be logged in to view attached files.April 9, 2018 at 4:30 am #21062
No, those 2 lines are already there in nginx config file. Hence, I wanted you to check for other nginx config file within those 2 directories.
Please ask your hosting provider regarding the correct nginx config file (location) for your website.
Also, can you please let us know your site’s URL?April 9, 2018 at 1:55 pm #21070
I do not use shared hosting. I use a server on Digital Ocean, they will not support me on this issue.
I used EasyEngine to install Nginx.
If I give you my password, do you find the files for me, please?
I have urgency on this site.April 10, 2018 at 11:19 am #21086
Alright, do let us know your server credentials so that we can look into it for you.April 10, 2018 at 1:04 pm #21088April 11, 2018 at 5:06 am #21100This reply has been marked as private.April 11, 2018 at 11:43 am #21108April 11, 2018 at 3:20 pm #21111This reply has been marked as private.April 11, 2018 at 9:10 pm #21114April 12, 2018 at 4:47 am #21116
If you are not able to open file via FTP then it should not be related to HMWP plugin. You can confirm it by simply disabling the plugin.
Note: To get back plugin’s previous settings, you’ll need to click on “undo previous settings” button in HMWP start tab.
April 12, 2018 at 10:33 am #21123
- This reply was modified 11 months, 1 week ago by Suman M..
I am no longer able to edit files via FTP.
But the plugin worked.
Thank you very much for the help. 🙂
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