Home Forums WordPress Plugins Hide My WP Plugin could not be activated because it triggered a fatal error.

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  • #19728
    lostislandguy
    Post count: 9

    Warning: simplexml_load_file(): I/O warning : failed to load external entity “/home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/default_filter.xml” in /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/Filter/Storage.php on line 208

    Fatal error: Uncaught exception ‘Exception’ with message ‘XML data could not be loaded. Make sure you specified the correct path.’ in /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/Filter/Storage.php:220 Stack trace: #0 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/Filter/Storage.php(111): IDS_Filter_Storage->getFilterFromXML() #1 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/Monitor.php(189): IDS_Filter_Storage->__construct(Object(IDS_Init)) #2 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/mute-screamer.php(402): IDS_Monitor->__construct(Array, Object(IDS_Init)) #3 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/mute-screamer.php(225): HMWP_MS_IDS->run() #4 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/mute-screamer.php(1098): HMWP_MS_IDS->__construct() #5 /home/mywebsite/public_html/wp-content/plugins/hide_my_wp in /home/mywebsite/public_html/wp-content/plugins/hide_my_wp/lib/mute-screamer/libraries/IDS/Filter/Storage.php on line 220

    #19730
    Suman M.
    Post count: 12478

    Hi, what’s the PHP version you are using? Please make sure that it’s PHP 5.4+
    Let us know.

    #19735
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19747
    Suman M.
    Post count: 12478

    Was it PHP 5.6.30 previously too or you recently updated?

    Can you please let us know your site’s wp-admin login details and FTP details as private reply so that we can set up HMWP plugin for you. Thanks!

    #19790
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19792
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19796
    Suman M.
    Post count: 12478

    With given FTP credentials, I can only access files within hide_my_wp folder?
    Please delete the entire “hide_my_wp” directory and it’s content and then try uploading the fresh copy of the plugin.

    #19800
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19801
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #19803
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19808
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #19809
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19810
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19811
    lostislandguy
    Post count: 9
    This reply has been marked as private.
    #19813
    Suman M.
    Post count: 12478

    Still the same error while activating HMWP plugin. This error usually occurs if PHP version is older one (below 5.4), but also the xml library that it uses could be the issue. Can you please contact your hosting provider regarding it.
    Also I have assigned this ticket to Dev. Team so that they can look further into it.

Viewing 15 posts - 1 through 15 (of 15 total)

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