Home Forums WordPress Plugins Hide My WP Thrive optin is not working with your plugin

This topic is: not resolved
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #14717
    asamirr1
    Active
    Post count: 13

    Hello,

    When we enable your plugin,, Thrive lead forms not working in the back-end.
    Every time we disable your plugin to work on thrive and we must add Hide settings again.

    Thanks to help us to solve it.

    Regards,

    #14725
    Suman M.
    Post count: 12478

    Hi, please try disabling Anti Spam option in HMWP General settings tab. If still the issue then disable IDS option in IDS Firewall tab and check. Let us know.
    And to restore previous settings, you can click on “undo previous settings” button in Start tab.

    #14777
    asamirr1
    Active
    Post count: 13

    Hi,

    I tried these settings and it didn’t solve the problem.

    Regards,

    #14779
    Suman M.
    Post count: 12478

    Please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue. Also let us know where we can check Thrive lead forms.

    #14790
    asamirr1
    Active
    Post count: 13
    This reply has been marked as private.
    #14814
    Suman M.
    Post count: 12478

    Hi, can you please let us know the username too?

    #14873
    asamirr1
    Active
    Post count: 13
    This reply has been marked as private.
    #14878
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #15012
    asamirr1
    Active
    Post count: 13
    This reply has been marked as private.
    #15021
    Suman M.
    Post count: 12478

    It seems like you are using WPEngine and we hope you are following the steps as mentioned here – https://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158/faqs/17669

    Please try these settings in HMWP:
    – apply “medium privacy more compatibility” settings scheme
    – empty out “ajax url” field under HMWP Permalinks & URLs tab.

    (make sure that you change/update HMWP rules in WPEngine panel too)

    Let us know.

    #15057
    asamirr1
    Active
    Post count: 13
    This reply has been marked as private.
    #15065
    Suman M.
    Post count: 12478

    To look further into the issue we’ll need your site’s WPEngine Panel details.

    #15077
    asamirr1
    Active
    Post count: 13
    This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.