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  • #13228
    Giuseppe
    Active
    Post count: 17

    Hi,
    Thanks for your plugin and support,

    # Installed plugin using documentation videos
    # Activated plugin
    # Changed/applied settings (using documentation videos)

    >> Website takes too long to load (and doesn’t even load)

    Let me know what should I do
    Thanks

    #13229
    Suman M.
    Post count: 12478

    Hi, please follow these steps:

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. After applying above settings the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234 (you can change secret code “hide_my_wp=1234” from general settings tab)

    And please generate debug report from HMWP start tab and post it here as private reply.

    #13230
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13236
    Suman M.
    Post count: 12478

    Hi, please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue further.

    #13245
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13248
    Giuseppe
    Active
    Post count: 17

    Hi,
    any update?

    #13254
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #13255
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13265
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    #13280
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13284
    Suman M.
    Post count: 12478

    Yes, you can follow that video tutorial. Make sure that you follow each and every step correctly. If any issue, do let us know.

    #13413
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13425
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
    #13444
    Suman M.
    Post count: 12478

    Hi, you might have missed some step while renaming wp-admin path. I have re-applied ‘medium privacy’ settings and renamed wp-admin path, and it’s working fine now. Please check.

    #13452
    Giuseppe
    Active
    Post count: 17
    This reply has been marked as private.
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