Home › Forums › WordPress Plugins › Hide My WP › You are using Hide My WP plugin with either empty or invalid Purchase code
This topic contains 10 replies, has 3 voices, and was last updated by bogdanppc 9 months ago.
Hi, I’m getting this message in WP.
What to do for fixing it and be able using the plugin?
Hi, please make sure that you enter your HMWP purchase code in “Purchase Code” field in HMWP Start tab (in your site’s backend)
Make sure that there’s no blank space(s) before and after the Purchase code. If still the issue, then let us know.
we did that too, it doesn’t help
Hi, I’ve assigned this ticket to Dev. Team to have further look into it. We’ll get back to you soon. Meanwhile, you can continue applying HMWP settings.
Hi, I am from the dev team, requesting you to provide us access to the WP dashboard so that we can have a look.
Also, check if you have any restrictions on outbound access to port 80,443 to our api server at api.wpwave.com.
thank you, looks to be fine now.
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