Home › Forums › WordPress Plugins › Hide My WP › HELP ME! EVEN HOMEPAGE GIVES 404 – 502, THEME BROKEN, NON OF SETTINGS WORKED!

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  • Author
    Posts
  • July 1, 2017 at 7:04 am #16825
    tosunkaya
    Post count: 10

    I requested refund but you redirected here. I want solve my problems. I can create admin account to check my websites.

    If i use the plugin website loading in 15 seconds instead of 1-2 seconds (without plugin)

    I tried my own settings, plugin’s less, light etc. privacy settings, every time website got errors, 404’s, fonts, js, css didn’t loads, theme broken.

    Please help me. I will want a refund if it still does not work.

    I never got any problem with my previous free plugin: WP All In One Security
    Also this plugin have lock IP range + send email me for locked IP’s. Does your plugin have?

    July 1, 2017 at 3:07 pm #16833
    Suman M.
    Post count: 12480

    Hi, thanks for contacting the tech. support. We’ll help you resolve the issue. Please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue. If the issue can’t be resolved then you are eligible for the refund. Thanks!

    July 1, 2017 at 3:19 pm #16834
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 1, 2017 at 3:27 pm #16836
    Suman M.
    Post count: 12480

    Can you please let us know the FTP details too? In your post above, both the credentials are for WP backend.

    July 1, 2017 at 3:29 pm #16837
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 1, 2017 at 3:44 pm #16840
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 1, 2017 at 5:19 pm #16842
    Suman M.
    Post count: 12480

    Hi, I activated HMWP plugin and then applied “medium privacy more compatibility” settings from HMWP start tab. Almost everything works fine except for some URLs like https://static.tosunkaya.com/wp-content/plugins/wordpress-seo-premium/css/adminbar-490.min.css

    I see the URL as “https://static.tosunkaya.com”. Are you using any CDN and how https://static.tosunkaya.com actually works?

    July 1, 2017 at 6:18 pm #16846
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 2, 2017 at 9:34 am #16849
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 3, 2017 at 2:29 am #16855
    Suman M.
    Post count: 12480

    Hi, sorry for the delay due to weekend. Actually, I see three different URLs when I view your site’s page source. What exactly is your CDN URL? Pls check the screenshot below:

    2017-07-03_0808

    July 3, 2017 at 7:39 am #16860
    tosunkaya
    Post count: 10
    This reply has been marked as private.
    July 4, 2017 at 2:35 am #16870
    Suman M.
    Post count: 12480

    I applied Medium Privacy More Compatibility settings scheme from HMWP start tab, and now there’s no 404 errors. The site load speed is between 4 to 5 seconds – https://www.screencast.com/t/G3VfQThduT

    July 8, 2017 at 3:45 pm #16936
    tosunkaya
    Post count: 10

    Thanks for installation. i didn’t like the plugin. i want to use only one plugin.

    This plugin doesn’t have disable xmlrpc etc features.

    I do not believe it is protecting my websites.

    I didn’t found this a good security plugin.

    It only adds replace codes to htaccess and detector websites cant detect website is powered by wordpress.

    since i installed hide my wp plugin (i didn’t disable my other security plugin that captures and blocks wp admin attacks/bruteforces) any attacks didn’t block.

    I got twice emails from plugins that blocked x request, ip etc. Also my website got slow (more 1-2 secs) with this plugin.

    Can i request refund?

    July 9, 2017 at 5:21 am #16941
    Suman M.
    Post count: 12480

    Please apply for refund from your Envato Panel.

    July 9, 2017 at 9:27 am #16947
    tosunkaya
    Post count: 10

    I already asked the refund on envato and paypal

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