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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
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  • #27279
    paramime
    Post count: 6

    Hi

    I’d like a refund please. The plugin crashed my site and in trying to discover a solution i found an alternative plugin i prefer.

    #27281
    Suman M.
    Post count: 12478

    Hi, can you please let us know what exactly is the issue you faced? Most of the times it’s related to simple issue in htaccess file which we can resolve for you. Thanks!

    #27289
    paramime
    Post count: 6

    After enabling the plugin my home page could not be located.

    #27290
    Suman M.
    Post count: 12478

    As I mentioned above it could be simple issue related to htaccess file. If you can provide us with your site’s wp-admin login details (as private reply) then we can configure the plugin in your site. Thanks!

    #27300
    paramime
    Post count: 6
    This reply has been marked as private.
    #27301
    paramime
    Post count: 6
    This reply has been marked as private.
    #27306
    Suman M.
    Post count: 12478

    Thanks! But you forgot to mention the site’s login url. Please let us know.

    #27311
    paramime
    Post count: 6
    This reply has been marked as private.
    #27312
    paramime
    Post count: 6
    This reply has been marked as private.
    #27315
    Suman M.
    Post count: 12478

    I applied “medium privacy more compatibility” settings scheme in HMWP start tab and the site seems to be working fine. Please check.

    Also, do enter your HMWP purchase code in HMWP start tab.

    #27317
    paramime
    Post count: 6
    This reply has been marked as private.
    #27319
    Suman M.
    Post count: 12478

    Yes, it could be (htaccess might not have been enabled by default in that case).
    Let us know if there’s any issue right now. Thanks!

Viewing 12 posts - 1 through 12 (of 12 total)

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