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  • February 4, 2016 at 4:10 pm #7718
    cloudbyte
    Active
    Post count: 14

    Hi,

    i need help to solve my problem.
    I will provide more info in next reply.

    February 4, 2016 at 4:44 pm #7719
    cloudbyte
    Active
    Post count: 14
    This reply has been marked as private.
    February 4, 2016 at 5:04 pm #7728
    Suman M.
    Post count: 12478

    Hi, can you please try deactivating IDS option under IDS firewall tab? Let us know.

    February 4, 2016 at 5:10 pm #7729
    cloudbyte
    Active
    Post count: 14

    Hi, thanks for your quick reply. I never activate this option and is off.

    February 4, 2016 at 5:19 pm #7730
    Suman M.
    Post count: 12478

    Please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue further.

    February 4, 2016 at 5:43 pm #7731
    cloudbyte
    Active
    Post count: 14
    This reply has been marked as private.
    February 5, 2016 at 2:20 pm #7747
    Suman M.
    Post count: 12478

    Hi, the issue is resolved now. I’ve set “minify style” option to safe minify under permalinks & urls tab (it was set to quick minify previously).

    February 5, 2016 at 3:15 pm #7749
    cloudbyte
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    Post count: 14
    This reply has been marked as private.
    February 6, 2016 at 9:22 am #7762
    Suman M.
    Post count: 12478

    Hi, there’s no such limitation in the plugin. Also did you try this:
    – click on “reset settings to wp” button in HMWP settings page
    – remove all the HMWP rules from web.config file

    Let us know.

    February 8, 2016 at 12:43 pm #7836
    cloudbyte
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    Post count: 14
    This reply has been marked as private.
    February 8, 2016 at 3:50 pm #7841
    Suman M.
    Post count: 12478

    Hi, I’ve assigned this ticket to the Sr. Support so that he can look further into it.

    February 8, 2016 at 3:58 pm #7843
    cloudbyte
    Active
    Post count: 14

    Thank you.

    February 9, 2016 at 2:58 am #7849
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    February 9, 2016 at 10:03 am #7867
    cloudbyte
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    Post count: 14
    This reply has been marked as private.
    February 17, 2016 at 9:47 am #7988
    cloudbyte
    Active
    Post count: 14
    This reply has been marked as private.
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