Product Review Stars is Broken

[didugboe]

Thanks for your response to my message on Codecanyon. He’s the message again:

The plugin works for my site except that it displaces the Woocommerce product review stars and turn them into a symbol that looks like an S. I’ve currently disabled this plugin for that reason and I want to fix this broken display of the review stars. What do I do to fix this?

As instructed, I deleted the Ajax URL under the Permalink & URL tab but did not resolve the situation.

As requested, here is the debug report from the store:

===========================================================
WP Settings
===========================================================
WordPress version: WP 4.8.1
Home URL: https://buygist.com
Site URL: https://buygist.com
Is SSL: true
Is RTL: false
Permalink: /%postname%/

============================================================
Server Environment
============================================================
PHP Version: 7.0.12
Server Software: Apache
WP Max Upload Size: 64 MB
Server upload_max_filesize: 64M
Server post_max_size: 64M
WP Memory Limit: 40M
WP Debug Mode: false
CURL: true
fsockopen: true

============================================================
Active plugins
============================================================
Hide My WP 5.5.2 [http://hide-my-wp.wpwave.com/]
CloudFlare Flexible SSL 1.2.2 [http://icwp.io/2f]
Redux Framework 3.6.5 [http://wordpress.org/plugins/redux-framework]
Akismet Anti-Spam 3.3.4 [https://akismet.com/]
AliDropship Woo Plugin 0.6.7 [https://alidropship.com/]
Contact Form 7 4.8.1 [https://contactform7.com/]
Convertri Connector 1.0.8 []
Dokan 2.6.7 [https://wordpress.org/plugins/dokan-lite/]
Electro Extensions 1.3.9 [http://demo2.transvelo.in/electro/]
Envato Market 1.0.0-RC2 [http://envato.github.io/wp-envato-market/]
EWWW Image Optimizer 3.6.1 [https://wordpress.org/plugins/ewww-image-optimizer/]
Finale – WooCommerce Sales Countdown Timer & Discount Plugin 1.1.9 [https://xlplugins.com/finale-woocommerce-sales-countdown-timer-discount-plugin/]
WPBakery Visual Composer 5.2.1 [http://vc.wpbakery.com]
VarkTech Pricing Deals for WooCommerce 1.1.7.1 [http://varktech.com]
Really Simple SSL pro 2.0.0 [https://www.really-simple-ssl.com/pro]
Really Simple SSL 2.5.20 [https://www.really-simple-ssl.com]
Regenerate Thumbnails 2.2.6 [http://www.viper007bond.com/wordpress-plugins/regenerate-thumbnails/]
Slider Revolution 5.4.5.1 [http://revolution.themepunch.com/]
Theme My Login 6.4.9 [http://www.jfarthing.com/extend/wordpress-plugins/theme-my-login/]
Tracking Code Manager 1.11.1 [http://intellywp.com/tracking-code-manager/]
User Role Editor 4.35.3 [https://www.role-editor.com]
WC Speed Drain Repair 1.0 [http://wpfixit.com]
Widget Importer & Exporter 1.4.5 [https://churchthemes.com/plugins/widget-importer-exporter]
WooCommerce Currency Switcher 2.1.9 [http://currency-switcher.com/]
WooCommerce Stripe Gateway 3.2.2 [https://wordpress.org/plugins/woocommerce-gateway-stripe/]
WooCommerce Google Analytics Integration 1.4.3 [http://wordpress.org/plugins/woocommerce-google-analytics-integration/]
WooCommerce 3.1.1 [https://woocommerce.com/]
WordPress Importer 0.6.3 [http://wordpress.org/extend/plugins/wordpress-importer/]
WP-Optimize 2.1.1 [http://updraftplus.com]
WP Rocket 2.10.7 [https://wp-rocket.me]
XL WooCommerce Sales Triggers 2.1.3 [https://www.xlplugins.com/xl-woocommerce-sales-triggers/]
YITH WooCommerce Compare 2.2.1 [https://yithemes.com/themes/plugins/yith-woocommerce-compare/]
YITH WooCommerce Wishlist 2.1.2 [http://yithemes.com/themes/plugins/yith-woocommerce-wishlist/]

============================================================
Plugin Option
============================================================
{“li”:”efb98976-52b7-4c0b-8ee8-d544ce732a4f”,”import_options”:””,”export_options”:””,”debug_report”:””,”help”:””,”undo”:””,”custom_404″:”0″,”custom_404_page”:”3308″,”trusted_user_roles”:””,”replace_mode”:”safe”,”hide_wp_login”:”on”,”login_query”:”hide_my_wp”,”admin_key”:”1234″,”hide_wp_admin”:”on”,”spy_notifier”:””,”customized_htaccess”:””,”separator”:””,”cdn_path”:””,”email_from_name”:”Buygist”,”email_from_address”:”noreply@testmail.com”,”antispam”:”on”,”full_hide”:””,”hide_other_wp_files”:”on”,”disable_directory_listing”:”on”,”disable_canonical_redirect”:””,”hide_admin_bar”:””,”avoid_direct_access”:””,”direct_access_except”:”index.php, wp-comments-post.php, wp-includes/js/tinymce/wp-tinymce.php, xmlrpc.php, wp-cron.php”,”exclude_theme_access”:””,”exclude_plugins_access”:””,”new_theme_path”:”/skin”,”new_style_name”:”main.css”,”minify_new_style”:””,”new_include_path”:”/other”,”new_plugin_path”:”/ext”,”rename_plugins”:””,”new_upload_path”:”/file”,”replace_comments_post”:””,”replace_admin_ajax”:””,”new_content_path”:”inc”,”separator2″:””,”new_admin_path”:””,”separator3″:””,”api_disable”:”0″,”api_base”:”rest”,”api_query”:”rest”,”author_enable”:”1″,”author_base”:”profile”,”author_query”:”profile”,”author_without_base”:””,”feed_enable”:”1″,”feed_base”:”rss”,”feed_query”:”rss”,”post_enable”:”1″,”post_base”:”/%postname%/”,”post_query”:”entry_id”,”page_enable”:”1″,”page_base”:””,”page_query”:”page_id”,”paginate_enable”:”1″,”paginate_base”:””,”paginate_query”:””,”category_enable”:”1″,”category_base”:””,”category_query”:””,”tag_enable”:”1″,”tag_base”:””,”tag_query”:””,”search_enable”:”1″,”search_base”:””,”search_query”:””,”nice_search_redirect”:”on”,”disable_archive”:””,”disable_other_wp”:””,”remove_html_comments”:””,”replace_javascript_path”:”3″,”remove_feed_meta”:”on”,”remove_other_meta”:”on”,”remove_default_description”:”on”,”remove_ver_scripts”:”on”,”remove_body_class”:””,”remove_menu_class”:””,”clean_post_class”:””,”clean_new_style”:””,”replace_in_ajax”:””,”replace_wpnonce”:””,”internal_css”:””,”internal_js”:””,”enable_ids”:”on”,”ids_level”:”0″,”ids_admin_include”:””,”ids_cookie”:””,”logger_link”:””,”log_ids_min”:”5″,”block_ids_min”:”20″,”email_ids_min”:”30″,”exception_fields”:”REQUEST.commentrnPOST.commentrnREQUEST.permalink_structurernPOST.permalink_structurernREQUEST.selectionrnPOST.selectionrnREQUEST.contentrnPOST.contentrnREQUEST.__utmzrnCOOKIE.__utmzrnREQUEST.s_persrnCOOKIE.s_persrnREQUEST.user_passrnPOST.user_passrnREQUEST.pass1rnPOST.pass1rnREQUEST.pass2rnPOST.pass2rnREQUEST.passwordrnPOST.passwordrnPOST.hide_my_wp.%rnREQUEST.hide_my_wp.%rnPOST.%import%rnREQUEST.%import%rnREQUEST.newcontentrnPOST.newcontentrnREQUEST.remember_%”,”ids_html_fields”:””,”separator4″:””,”trust_network”:”on”,”help_trust_network”:”on”,”blocked_ips”:””,”blocked_ip_message”:”You are blocked. Please contact site administrator if you think there is a problem.”,”blocked_countries”:””,”replace1″:””,”auto_config_plugins”:””,”replace2″:””,”db_ver”:”5.5.2″}

Thanks!
Douglas

Attachments:

You must be logged in to view attached files.

[Suman M.]

Hi, it seems like HMWP is currently disabled in your website. Can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue further.
Also let us know the page url where we can check the star rating issue. Thanks!

• This reply was modified 7 years, 8 months ago by Suman M..

[didugboe]

This reply has been marked as private.

[Suman M.]

This reply has been marked as private.

[didugboe]

Hi Suman,

Thank you so much for your help. The CSS works just fine. I’ll have to find a way to implement your absolute URL recommendation. This issue has been the reason I haven’t been using this plugin since and now, everything works just as described.

Apart from Wappalyzer (which still discover WordPress with the HDWP on), which your team is already aware of, nothing else is able to determine I use WordPress. Thanks again for your superb customer service.

[Suman M.]

Hi, thanks! Wappalyzer, we’ll be taking care of in the upcoming versions.

[Author]

Posts