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  • June 17, 2016 at 7:58 pm #10084
    Benight
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    Post count: 11

    Hello, I just installed your plugin and I have several problem: /, during the installation of the plugin sometimes I have my website which is redirected to a 404 page, so I use the plugin WooCommerce Social Connection to connect my users through their social network and does not work anymore since I installed your plugin for my information website is a market-place and the vendors have access to my back office, to try to resolve these problems I try some change in the parameter and now I no longer have access to my site front-end and back-end, I try to simply remove and reinstall it but since it’s always the same problem ( impossible to access my site), I also try installing different way (compatible most – the Recommended least compatible) only walking was the quick instal but we still got to see that my site is wordpress.
    Do you have a solution please?

    Sorry for the translation I am french and does not speak English very well.

    Thank you very much in anticipation of a quick response from you

    June 18, 2016 at 3:53 am #10090
    Suman M.
    Post count: 12480

    Hi, please let us know your website’s wp-admin login details (as private reply), so that we can have a look at the issue.

    June 18, 2016 at 12:02 pm #10097
    Benight
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    Post count: 11
    This reply has been marked as private.
    June 19, 2016 at 4:55 am #10107
    Suman M.
    Post count: 12480

    Hi, I followed these steps and it sems to be working fine:

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and saved the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and saved the settings

    Please check and let us know if any issue.

    • This reply was modified 9 years, 2 months ago by Suman M..
    June 19, 2016 at 5:47 pm #10115
    Benight
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    Post count: 11
    This reply has been marked as private.
    June 20, 2016 at 9:39 am #10121
    Suman M.
    Post count: 12480

    Hi, please goto HMWP General settings tab and set “trusted user role” for the user role you want to allow access to backend. Let us know!

    June 21, 2016 at 7:12 pm #10169
    Benight
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    Post count: 11
    This reply has been marked as private.
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