Home › Forums › WordPress Plugins › Hide My WP › Website crashes after plugin activation ** urgent **

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • June 25, 2016 at 9:48 am #10278
    kategorgeous
    Post count: 8

    Hi, I activated the plugin and immediately my site has stopped working with the error:
    Parse error: syntax error, unexpected T_FUNCTION in /websites/123reg/LinuxPackage22/cr/ic/to/crictours.com/public_html/crictours-new/wp-content/plugins/hide_my_wp/init.php on line 81

    The site is http://www.crictours.com/crictours-new/

    which no longer loads.

    Please let me know how I fix this, Thank you.

    June 25, 2016 at 9:55 am #10279
    kategorgeous
    Post count: 8

    I have re-named the plugin directory for now

    June 26, 2016 at 4:51 am #10289
    Suman M.
    Post count: 12480

    Hi, which version of PHP are you using? If it’s below PHP 5.4 then please update PHP to version 5.4+. You might need to ask your hosting provider regarding this. Do let us know!

    June 26, 2016 at 9:44 am #10295
    kategorgeous
    Post count: 8

    Hello Suman – thank you for your quick reply. The PHP version number is 5.2.17 (see http://www.crictours.com/kateversion.php), it is hosted with 123-reg.co.uk

    June 26, 2016 at 10:02 am #10296
    kategorgeous
    Post count: 8

    I have updated to 5.5.34

    June 27, 2016 at 2:23 am #10306
    Suman M.
    Post count: 12480

    Is the issue still there after updating to PHP 5.5.34?

    June 28, 2016 at 6:21 am #10342
    kategorgeous
    Post count: 8

    No but there is a new issue – the website has lost all it’s CSS formatting and when I turn the plugin off it still doesn’t work properly as the slider stops working and the slider pictures go small.

    Please find attached how it looks when the plugin is turned on. The second attachment is how it is supposed to look.

    The third screenshot it how it looks when the plugin is de-activated. I think there are major incompatibilities with my other plugins. Would you like me to list them?

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    June 28, 2016 at 7:11 am #10346
    kategorgeous
    Post count: 8

    In fact – when I disable and remove the plugin my site still does not work correctly

    June 28, 2016 at 11:35 am #10348
    kategorgeous
    Post count: 8

    Please can you advise how I get my site back to the original state before I loaded the plugin?

    June 28, 2016 at 12:07 pm #10349
    kategorgeous
    Post count: 8

    OK – all back to original state so can we discuss a re-fund?

    June 29, 2016 at 7:49 am #10361
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    July 4, 2016 at 1:12 pm #10441
    kategorgeous
    Post count: 8

    Hi Suman

    Thank you for your reply. Unfortunately I have had to delete the plugin
    for now and am unable to re-load it until I have faster internet as it
    fails when trying to import the plugin – is there a way I can install
    the plugin by FTP’ing the files across?

    Best wishes

    Kate

    July 5, 2016 at 3:22 am #10446
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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