Home › Forums › WordPress Plugins › Hide My WP › Problem with the WooCommerce plugin and these extensions

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  • July 20, 2016 at 6:58 pm #10795
    Benight
    Active
    Post count: 11

    Hi I hope you’re fine.

    I have trouble with your plugin, it interferes with the WooCommerce plugin and some of these extensions as social login WooCommerce WooCommerce product vendor, I explain:

    1: Since I installed your plugin any other persons who are not in the role ADMINISTRATOR can’t pay their order (see attached picture below), the page de paiement is to cover gray.

    2: one in two when logging on to my website using social networks (I use the WooCommerce Social Login plugin), it does not work and it redirects me to a 404 page, which is weird c is that sometimes it works but not all the time

    3: When I activate your plugin that changes the statue of my command in my back-end, such as:
    The X order is pending payment
    When I activate your plugin the statue of the order X changes and pass the statue “awaiting payment” changes to “paid”

    I’m sorry for all these issues and thank you in advance for your help
    Please could I have an answer as soon as possible , as this will very urgent.

    Thank you very much for your support

    Have a good day

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    July 21, 2016 at 3:40 am #10803
    Suman M.
    Post count: 12480

    Hi, please find below my answers:

    1) Is it that the payment button/link is disabled or happens nothing when clicking on payment button? If so please try emptying out “Ajax URL” option under permalinks & urls tab.

    2) Can you please try unchecking “Directory List” option under General settings tab. Also, try setting “Block Threshold” value to 30 in IDS Firewall tab.

    3) We’ll need to look into this. Please provide us with wp-admin login details as private reply, and also let us know for which order we can check this.

    • This reply was modified 9 years, 1 month ago by Suman M..
    July 21, 2016 at 5:46 am #10806
    Benight
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    Post count: 11
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    July 22, 2016 at 2:32 am #10818
    Suman M.
    Post count: 12480
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    July 22, 2016 at 5:12 pm #10836
    Benight
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    Post count: 11
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    July 24, 2016 at 5:19 pm #10865
    Benight
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    Post count: 11
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    July 24, 2016 at 7:36 pm #10871
    Suman M.
    Post count: 12480
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    July 24, 2016 at 7:45 pm #10872
    Benight
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    Post count: 11
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    July 24, 2016 at 7:54 pm #10874
    Suman M.
    Post count: 12480

    Thanks! I’m marking it as resolved then.

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