Home › Forums › WordPress Plugins › Hide My WP › serious Compatibility issues with this plugin

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  • September 2, 2016 at 5:19 am #11483
    jayboro
    Post count: 8

    Unlike other wordpress plugins, why this plugin is behaving abnormally? I can install hundreds of plugins together and nothing short of issues comes out or conflicts between them. Then since yesterday as soon as I installed this plugin, the administrator links stopped working.. I disabled all the other plugins, then it’s working normally.. Then I see the setting inside Hide my wp” plugin and there was nothing changes made in the permalinks or logins links settings. I thought it was a conflict with another plugin but then again proved wrong.. I enabled again all the plugins along with Hide my wp, then surprisingly it starts to work.. All the links in the admin page are working. But then again after few mins it got “The http://www.xxx.com page isn’t working
    http://www.xxx.com is currently unable to handle this request.
    HTTP ERROR 500..

    Then again changed and regenerated .htaccess.. but nothing seems to be working.. Couldn’t realize what could be the exact problem (of course it’s hide my wp but not sure why this plugin working abnormally).. It works for few clicks and then again stopped working and so forth..

    Please suggest what needs to be done.. I’ve plenty of other plugins installed and I can’t uninstall them because of one bad or good plugin..

    September 2, 2016 at 10:33 am #11485
    Suman M.
    Post count: 12478

    Hi, HMWP is a complicated plugin and might need few manual settings depending upon the server settings and plugins/theme used. In your case it seems like htaccess issue. Can you please post the htaccess file’s content.

    Also, generate debug report from HMWP start tab and post it here as private reply.

    September 2, 2016 at 12:02 pm #11486
    jayboro
    Post count: 8
    This reply has been marked as private.
    September 3, 2016 at 4:10 am #11490
    Suman M.
    Post count: 12478

    Can you please let us know your site’s wp-admin login details and FTP details as private reply so that we can look into the issue further and fix it for you.

    September 3, 2016 at 7:52 am #11491
    jayboro
    Post count: 8
    This reply has been marked as private.
    September 3, 2016 at 4:32 pm #11498
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 3, 2016 at 8:12 pm #11502
    jayboro
    Post count: 8

    Hello,

    Thanks for doing the needful.. Ok, I will ensure the memory gets increased..

    For Images not displaying has got nothing to do with HMWP as this is seen due to change in image upload directory recently.. This can be fixed by myself.. The front end is working as it’s even when the HMWP is enabled.. The only problem is – Admin urls are not working when HMWP is enabled..

    Now, the point is – whether the issue is related to allocation of memory limit (in config.php) or some other plugins limit.. Please try to see them by resetting the memory limit as per required or that works with HMWP..

    Do let me know the actual problem..

    Thanks..

    September 4, 2016 at 2:39 am #11506
    jayboro
    Post count: 8

    Hi, RAM has been upgraded to 512MB, please re-check it and rectify the problem.. Leave alone the images issue. In fact, leave the front end part, it’s working normally even if the plugin is enabled.. Only the admin part is not working when the plugin is enabled..

    Thanks

    September 4, 2016 at 9:47 am #11513
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 4, 2016 at 1:12 pm #11519
    jayboro
    Post count: 8

    Hello, I’ve checked it and not all the option_name you mentioned are there.. I could find only two of them which I’ve already deleted..

    Let me know..

    Thanks

    September 5, 2016 at 2:40 am #11526
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 8, 2016 at 6:18 am #11621
    jayboro
    Post count: 8

    Hello, is there any solution yet.. I’ve been waiting to find solution. Please do the needful.. Thanks

    September 9, 2016 at 3:15 pm #11640
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 10, 2016 at 9:30 am #11647
    jayboro
    Post count: 8
    This reply has been marked as private.
    September 10, 2016 at 4:41 pm #11650
    Suman M.
    Post count: 12478
    This reply has been marked as private.
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