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  • September 18, 2013 at 2:31 pm #117
    lee5500
    Post count: 8

    Hi,

    I have purchased the plugin and did a lot of research before and looked to be a really good tool but I suspected I may get problem with it as it may be beyond my technical ability. I installed plugin but as soon as I activate it the theme breaks. I have tried various setting changes, deactivated plugins, edited htaccess as described and nothing seems to work. It is on a multisite bbwv.co.uk and currently de-activated as I can’t have websites down. I have gone through FAQ/troubleshooting but apologies I am not 100% on the technical stuff and still learning.

    Any ideas? Cheers,
    Lee

    September 21, 2013 at 4:39 pm #132
    Hassan
    Post count: 955

    No problem, just please provide login details plus a FTP account and I’ll do it for you 🙂

    September 21, 2013 at 7:40 pm #139
    lee5500
    Post count: 8
    This reply has been marked as private.
    September 21, 2013 at 7:51 pm #141
    lee5500
    Post count: 8
    This reply has been marked as private.
    September 22, 2013 at 3:06 pm #144
    Hassan
    Post count: 955

    Thanks!

    It seems the WP login details is wrong. I just temporary locked 🙂

    Please check it out.

    September 22, 2013 at 3:31 pm #145
    lee5500
    Post count: 8
    This reply has been marked as private.
    September 22, 2013 at 7:09 pm #147
    Hassan
    Post count: 955

    It was fixed 🙂

    I just changed ‘files’ to ‘storage’ so no more conflict with new files folder in MS.
    I also removed www from favicon URL.

    September 23, 2013 at 12:23 am #150
    lee5500
    Post count: 8

    Brilliant Hassan – thank you so much. I really appreciate the help!
    Lee

    September 24, 2013 at 3:22 pm #179
    lee5500
    Post count: 8
    This reply has been marked as private.
    September 24, 2013 at 4:19 pm #181
    lee5500
    Post count: 8
    This reply has been marked as private.
    September 26, 2013 at 5:49 pm #197
    Hassan
    Post count: 955

    First let me try fix it. I couldn’t login. It says your country was blocked.

    If I couldn’t fix it you can just disable hiding login and use other features.

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