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  • September 27, 2016 at 4:35 pm #11876
    bko123
    Post count: 8

    Last night, everything would run slower and slower until it wouldn’t work. Now it’s running super slow, and certain plugins (slider pro) and elements are just broken. I’ve added the debug below.
    I had to turn off the extension on our site so we can do business, let me know what I can try to fix it.

    Thanks,
    Bill

    • This topic was modified 8 years, 3 months ago by Suman M..
    • This topic was modified 8 years, 3 months ago by Suman M..
    • This topic was modified 8 years, 3 months ago by Suman M..
    September 28, 2016 at 5:07 am #11889
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 28, 2016 at 5:12 am #11893
    Suman M.
    Post count: 12478
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    September 28, 2016 at 9:02 am #11896
    bko123
    Post count: 8
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    September 28, 2016 at 4:58 pm #11906
    Suman M.
    Post count: 12478
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    September 28, 2016 at 5:05 pm #11907
    bko123
    Post count: 8
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    September 29, 2016 at 4:35 am #11912
    Suman M.
    Post count: 12478

    I checked again and see that HMWP rules from htaccess is overwriiten after sometime. Please give read only access (444) to the .htaccess file and then follow the steps I mentioned above. It should work.

    September 29, 2016 at 7:58 am #11929
    bko123
    Post count: 8
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    September 29, 2016 at 3:23 pm #11937
    Suman M.
    Post count: 12478
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    September 29, 2016 at 4:25 pm #11943
    bko123
    Post count: 8
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    September 30, 2016 at 3:16 am #11951
    Suman M.
    Post count: 12478

    Hi, I have assigned this ticket to sr. support so that he can look further into the issue.

    September 30, 2016 at 8:08 am #11969
    Hassan
    Post count: 955
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    September 30, 2016 at 8:38 am #11972
    bko123
    Post count: 8
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    September 30, 2016 at 8:50 am #11973
    Hassan
    Post count: 955
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