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  • April 23, 2017 at 5:24 pm #15779
    LisaA
    Pro
    Post count: 35

    This was working perfectly (at least the last time I checked, a few months ago). I recently updated WP, some other plugins and also this plugin to the latest version and now it shows some of the plugins along with the theme and child theme.

    I can give you the url and login privately but don’t see that option available.

    April 24, 2017 at 4:55 am #15786
    Suman M.
    Post count: 12478

    Hi, you can post as private reply from the second post/comment onwards. Please let us know your website’s wp-admin login details (as private reply), so that we can look into the issue.

    April 24, 2017 at 7:05 am #15790
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    April 24, 2017 at 12:31 pm #15791
    Suman M.
    Post count: 12478

    I checked your site and the default WP paths aren’t being replaced at all. Did you recently add any plugins? Also let us know the FTP details so that we can look into it further.

    April 24, 2017 at 2:05 pm #15792
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    April 25, 2017 at 5:33 am #15796
    Suman M.
    Post count: 12478

    Today I checked your website and the default WP paths are being replaced corectly (https://www.screencast.com/t/LaD9CmIPD). I didn’t do or change anything. Please check and let us know.

    April 25, 2017 at 8:15 am #15801
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    April 25, 2017 at 5:32 pm #15805
    Suman M.
    Post count: 12478

    Alright! The login URL https://abke.com/wp-login.php?hide_my_wp=1234 is not working anymore. Please let us know the correct url for login.

    April 26, 2017 at 7:18 am #15817
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    April 27, 2017 at 6:19 am #15828
    Suman M.
    Post count: 12478

    Yes, the issue seems to be related to the theme. I’ve assigned this ticket to sr. support so that he can look further into the issue.

    April 27, 2017 at 8:36 am #15830
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    April 30, 2017 at 10:13 am #15857
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
    May 2, 2017 at 4:33 am #15886
    Suman M.
    Post count: 12478

    Hi, sorry for the delay. The sr. support has been quite busy recently. He shall get back to you within couple of days.

    May 2, 2017 at 6:23 am #15894
    Hassan
    Post count: 955

    Hi Liza,

    Sorry for delay,

    I couldn’t login using any of these URLs:

    https://abke.com/wp-login.php?hide_my_wp=1234
    https://abke.com/wp-admin/
    https://abke.com/wpuser/

    May 3, 2017 at 10:51 am #15917
    LisaA
    Pro
    Post count: 35
    This reply has been marked as private.
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