Home › Forums › WordPress Plugins › Hide My WP › CRASH SITE

This topic is: not resolved
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • June 20, 2017 at 3:23 pm #16634
    david
    Post count: 5

    Hi,

    I’ve just installed the plugin but it crach my site. I have to delete the .htaccess ton reinstall the precedent version oh my website.
    I’ think there is an incompatibility with the plugin wordfence or maybe loginizer?

    Can you help me please?

    Thx a lot,
    David

    June 21, 2017 at 5:22 am #16643
    Suman M.
    Post count: 12480

    Hi, it could possibly be conflict with some rules in htaccess file. Can you please let us know your website’s wp-admin login details (as private reply), so that we can look into it further.

    June 21, 2017 at 8:49 am #16649
    david
    Post count: 5
    This reply has been marked as private.
    June 21, 2017 at 8:57 am #16650
    david
    Post count: 5
    This reply has been marked as private.
    June 22, 2017 at 2:55 am #16661
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    June 22, 2017 at 11:06 am #16670
    david
    Post count: 5
    This reply has been marked as private.
    June 23, 2017 at 5:30 am #16679
    Suman M.
    Post count: 12480

    With first attempt using above credentials I got incorrect password issue, and in the second try I got the message “You are temporarily locked out”.

    June 24, 2017 at 3:39 pm #16704
    david
    Post count: 5
    This reply has been marked as private.
    June 26, 2017 at 2:34 am #16719
    Suman M.
    Post count: 12480

    Hi, if we could access to your site’s backend then we can set it up for you! However, if you do not want this then you can apply for the refund from your Envato Panel. Thanks!

    June 26, 2017 at 2:50 pm #16729
    david
    Post count: 5
    This reply has been marked as private.
    June 27, 2017 at 4:55 am #16737
    Suman M.
    Post count: 12480
    This reply has been marked as private.
  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.