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  • February 17, 2015 at 6:18 pm #1901
    naughtygurltabby
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    I’m having an internal server error (cannot access my site at all) as i tried to replace HTML and obviously didn’t do it correctly. I did something like this: visual composer powered by wordpress=/ Can I fix this in my FTP? delete something easy or do I have to delete the entire plugin?

    February 17, 2015 at 9:48 pm #1902
    naughtygurltabby
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    February 20, 2015 at 5:00 am #1909
    Suman M.
    Post count: 12478

    Hi, it’s 500 error! Seems like some issue in htaccess file. Please provide us with the FTP details (as private reply) so that we can look further into this. Thanks!

    February 20, 2015 at 9:29 pm #1917
    naughtygurltabby
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    February 22, 2015 at 4:09 am #1921
    Suman M.
    Post count: 12478

    FTP details not working, login authentication failed!

    February 22, 2015 at 4:06 pm #1928
    naughtygurltabby
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    February 22, 2015 at 6:56 pm #1929
    Suman M.
    Post count: 12478

    Hi, I’ve fixed htaccess and site is working now; error was in line number 105 which I’ve commented out. Now can you please check what’s working and what’s not, and let us know.

    February 23, 2015 at 1:21 am #1931
    naughtygurltabby
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    Hi, im still receiving a 500 server error

    February 23, 2015 at 3:52 am #1932
    Suman M.
    Post count: 12478

    I’ve removed line no 105 now, and site’s working. Also remove the lines from HMWP’s “replace in HTML” and “Replace URLs” boxes before hitting save button.

    • This reply was modified 9 years, 10 months ago by Suman M..
    February 23, 2015 at 8:27 pm #1934
    naughtygurltabby
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    Thank you, it was working up until i tried to sign into my dashboard. Once i sign in it goes back to the 500 server error.

    February 24, 2015 at 4:19 am #1939
    Suman M.
    Post count: 12478

    I’ve again commented out line no. 105. I tried changing the permission of htaccess file to read only, but couldn’t. Please make it read only from cpanel before accessing your site’s admin section. Also what’s your wp-admin login URL?

    February 25, 2015 at 9:49 pm #1964
    naughtygurltabby
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    February 26, 2015 at 5:12 am #1967
    Suman M.
    Post count: 12478

    Yes, you should do it as shown in screenshot, but it’s no more required as I’ve manage to remove the line that was causing the error from “replace in html” in HMWP settings. Your site is working now!

    • This reply was modified 9 years, 10 months ago by Suman M..
    February 27, 2015 at 3:30 am #1973
    naughtygurltabby
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    Thank you, but I am having another issue as I have some clients telling me they cannot login in or register on my site now. Thank you for your time, I really do appreciate it!

    February 27, 2015 at 3:34 am #1974
    naughtygurltabby
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    Also, when I sign out of my site from using dashboard, I receive a 403 error, it doesn’t bother as long as my clients do receive it after they sign out.

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