Home › Forums › Prestashop Modules › Live Helper Chat › Online staus not shown correct | update to new version?

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 19, 2018 at 7:08 am #20232
    InkOutlet
    Post count: 4

    After installing the module (which is great by the way!) I noticed that in the FO the online status is not shown as online, when I am online in the BO. It seems to switch now and then… ??

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    I also noticed that after install, a newer version would be available? I noticed several errors in databases in RED. Point is, now I seem unable to access that from BO.

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    How do I translate subject line in sent email when customer sends a message from the chat?

    February 19, 2018 at 7:24 am #20233
    InkOutlet
    Post count: 4

    I also noticed lots of 777 permissions on files of this module?

    February 23, 2018 at 6:05 am #20322
    InkOutlet
    Post count: 4

    HELLO??

    Is support alive for this module???

    February 27, 2018 at 1:00 pm #20397
    Vikas Singhal
    Post count: 219

    Can you tell me more about online issue?

    February 27, 2018 at 1:15 pm #20398
    InkOutlet
    Post count: 4

    Sometimes customer can send chat, while I am not online. If I am not online, they should be presented the “send message” in stead of “start chat”.

    March 5, 2018 at 12:55 pm #20499
    InkOutlet
    Post count: 4

    Any updates please?

    (and I still cannot configure setting in BO, most setting posibilities seem to have disappeared…)

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