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Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 15, 2018 at 12:52 pm #20675
    markmiltn
    Post count: 8

    Hi,
    When activated and using one of the import options its breaks the site layout and gets Time out Errors

    Where can I upload the debug report?

    March 15, 2018 at 3:17 pm #20682
    Suman M.
    Post count: 12480

    Hi, you can post the debug report here as private reply. If you are using Apache server, make sure that .htaccess file is writable.

    March 15, 2018 at 3:21 pm #20683
    markmiltn
    Post count: 8
    This reply has been marked as private.
    March 15, 2018 at 3:42 pm #20686
    Suman M.
    Post count: 12480

    All looks fine! Make sure that .htaccess file is writable. If still the issue then please let us know your site’s wp-admin login details as private reply so that we can look into it further.

    March 15, 2018 at 3:56 pm #20691
    markmiltn
    Post count: 8
    This reply has been marked as private.
    March 15, 2018 at 3:57 pm #20692
    markmiltn
    Post count: 8
    This reply has been marked as private.
    March 15, 2018 at 4:38 pm #20694
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 15, 2018 at 4:51 pm #20695
    markmiltn
    Post count: 8
    This reply has been marked as private.
    March 19, 2018 at 9:12 pm #20725
    markmiltn
    Post count: 8
    This reply has been marked as private.
    March 20, 2018 at 5:46 am #20740
    Suman M.
    Post count: 12480

    Hi, can you please let us know which plugin breaks? In that case, did you try the 2nd solution I mentioned above (#20694)?

    If it’s still the issue then please let us know your site’s wp-admin login details as private reply so that we can look into it further.

    March 20, 2018 at 1:58 pm #20752
    markmiltn
    Post count: 8

    The fix was adding the plugin files to the exclude file list

    March 21, 2018 at 5:01 am #20776
    Suman M.
    Post count: 12480

    Which fix was adding the plugin files to the exclude file list? Solution 1 or solution 2 ?
    And which plugin files were being added to exclude file list and where? Can you please explain?
    Thanks!

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