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  • October 31, 2018 at 2:27 pm #24111
    mktg_2sb
    Post count: 2

    Hi

    I contacted you a few days ago about my problem with your plugin on my wordpress website.
    Your plugin bug a lot and it create also a lot of bug on my website.
    First, the license did not be reconize by the plugin.
    I had to try many time to success the “save”.
    Second, i can’t disable or update this plugin without this notification “internal server error”.
    you ask me to send you a debug report but i don’y know where and how.

    Could you explain me again how can i send you this report ?

    Thank you.

    October 31, 2018 at 3:31 pm #24113
    Suman M.
    Post count: 12480

    Hi, apologies for the inconvenience caused. We’ll help you resolve the issue related to HMWP. To generate debug report, you’ll need to click on “generate debug report” button in HMWP start tab; copy the debug report and paste it here (as private reply) – https://www.screencast.com/t/Px74lJWvLhvE

    October 31, 2018 at 3:53 pm #24115
    mktg_2sb
    Post count: 2
    This reply has been marked as private.
    November 1, 2018 at 10:32 am #24121
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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