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  • November 27, 2018 at 11:07 am #24446
    polyhistor
    Post count: 3

    Greetings,

    I’ve come across this forever spinning arrow on our contact forms which are created using contact form 7 and realized that the issue arises from Hide_my_wp.

    The problem is that the request is being sent to other/js/jqueryjs/jquery and the ‘other’ folder arises from the folder name change configue in the plugin.

    How can I go about solving this issue?

    Sincerely,
    Pouya Ataei.

    November 27, 2018 at 11:50 am #24447
    Suman M.
    Post count: 12480

    Hi, please do these:

    – disable “Anti Spam” option in HMWP General settings tab
    – enter your name and email address in “Email sender name” and “Email sender address” fields in General settings tab
    – if still the issue then try disabling “IDS” option in IDS Firewall tab

    Let us know.

    November 27, 2018 at 5:14 pm #24449
    polyhistor
    Post count: 3

    Tried all the aforementioned. No results. I still get 500 on the request.
    Check out the attachment

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    November 27, 2018 at 6:10 pm #24451
    Suman M.
    Post count: 12480

    Please empty out “Ajax url” field in Permalinks & URLs tab. If it’s still the issue then please let us know your site’s wp-admin login details as private reply so that we can look further into it. And also let us know the page url where we can check the issue. Thanks!

    November 27, 2018 at 6:24 pm #24452
    polyhistor
    Post count: 3

    Problem solved.

    Many thanks.

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