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  • May 8, 2015 at 4:22 am #2570
    jsgljc
    Post count: 10

    I am having the same problem. I copied the code in web.config as mentioned in start tab. but after updating all my css files & everything stops working. My site is live and cannot afford a lot of downtime.

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    May 8, 2015 at 5:22 am #2577
    Suman M.
    Post count: 12478

    Hi, it seems like invalid CSS path. Can you please let us know your website details (as private message) so that we can have a look at the issue.

    May 9, 2015 at 6:17 am #2592
    jsgljc
    Post count: 10
    This reply has been marked as private.
    May 9, 2015 at 7:13 am #2593
    Suman M.
    Post count: 12478

    Please, also let us know your website backend details (as private message).

    May 9, 2015 at 8:52 am #2594
    jsgljc
    Post count: 10
    This reply has been marked as private.
    May 11, 2015 at 7:11 am #2606
    Suman M.
    Post count: 12478

    Hi, in this case, it would be better if you can setup test site with same theme. Thanks!

    May 11, 2015 at 5:30 pm #2615
    jsgljc
    Post count: 10
    This reply has been marked as private.
    May 12, 2015 at 6:24 am #2616
    Suman M.
    Post count: 12478

    For IIS, you simply have to follow these steps:
    – upload and activate HMWP plugin
    – in HMWP settings, start tab, select ‘Medium Pripacy – More Compatibility’ scheme and save settings.
    – in start tab click on “IIS configuration” button and follow guide to update web.config file. (web.config is located in WP root directory and you should use FTP to update it. Note that you may need to update this file whenever you change settings or install a new plugin or theme)

    In your case, after saving settings in HMWP plugin, the CSS breaks. This means HMWP plugin has actually masked/changed the wordpress default paths, but the rules you have added in your web.config file is not working somehow.

    Can you please confirm with your host the web.config file location? Also can you please send us your web.config file before and after adding HMWP rules, as zipped file.

    May 12, 2015 at 5:17 pm #2620
    jsgljc
    Post count: 10
    This reply has been marked as private.
    May 13, 2015 at 4:10 pm #2623
    Suman M.
    Post count: 12478

    web.config looks good. Can you please confirm with your host the web.config file location for your website?

    May 14, 2015 at 5:54 am #2628
    jsgljc
    Post count: 10
    This reply has been marked as private.
    May 19, 2015 at 4:16 am #2659
    jsgljc
    Post count: 10

    Hello !

    Any updates on the issue ?

    May 19, 2015 at 4:18 am #2660
    jsgljc
    Post count: 10

    Hello !

    can we arrange a teamviewer session where you can login to the backend and check the settings. Please let me know the suitable time & timezone so you can help me out on that.

    May 19, 2015 at 4:56 am #2662
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    May 19, 2015 at 7:34 am #2666
    jsgljc
    Post count: 10
    This reply has been marked as private.
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