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Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 19, 2019 at 9:55 am #26928
    XimoNavarro
    Post count: 2

    After installing the plugin, I can not access the control panel of the web, it tells me page not found (link that you send from HideMyWP).

    July 24, 2019 at 5:29 am #26984
    Suman M.
    Post count: 12480

    Hi, sorry for the delay on this. Did you also rename wp-admin path name? If so you might have missed some step during the rename.
    Please let us know your site’s wp-admin login details and FTP details as private reply so that we can configure the plugin for you.
    Thanks!

    July 24, 2019 at 5:33 pm #27004
    XimoNavarro
    Post count: 2
    This reply has been marked as private.
    July 25, 2019 at 5:36 am #27011
    Suman M.
    Post count: 12480

    I could not access the login page! Did you rename login paths in HMWP settings? Please rename hide_my_wp plugin folder name in /wp-content/plugins/ directory and then login to the backend normally. After logging in, rename back hide_my_wp plugin folder. You can then re-configure the plugin.

    July 28, 2019 at 8:14 am #27053
    XimoNavarro
    Post count: 2

    in the end plugin uninstalled … I will try to reinstall it with the default configuration to see if this works

    July 28, 2019 at 2:07 pm #27059
    Suman M.
    Post count: 12480

    Okay. And if you want us to setup the plugin in your site then please let us know your site’s wp-admin login details and FTP details . Thanks!

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