Home › Forums › WordPress Plugins › Hide My WP › HMW stopping form submission

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  • November 18, 2015 at 2:58 pm #5939
    ams13
    Pro
    Post count: 47

    Hi

    My client recently tried to submit the some details on our website form, and it failed. It gave her a message error box when submitting the form. The error was “An error occurred submitting the form”

    When I disabled your plugin, the form was submitted successful. The envato plugin I am using for the form is quform http://codecanyon.net/item/quform-wordpress-form-builder/706149

    It seems HMW is blocking the request because it wrongly detects it as an attack.

    I will send you details in my next message on the link to test it.

    Thanks

    November 18, 2015 at 3:01 pm #5940
    ams13
    Pro
    Post count: 47
    This reply has been marked as private.
    November 18, 2015 at 3:22 pm #5943
    Suman M.
    Post count: 12478

    Hi, can you please try disabling “Anti-spam” option under general settings tab?

    November 18, 2015 at 7:14 pm #5962
    ams13
    Pro
    Post count: 47

    hi.. thanks. i will try this and let you know..

    November 19, 2015 at 4:45 am #5966
    Suman M.
    Post count: 12478

    Also, you might need to set “trusted user roles” in HMWP general settings tab if logged in users are to submit the form.

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