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  • December 4, 2015 at 9:54 am #6349
    Calmovita Photo
    Post count: 6

    After update I’m getting this error on page when HMWP is activated

    Warning: main(config.php) [function.main]: failed to open stream: No such file or directory in /w———init.php on line 14

    Fatal error: main() [function.require]: Failed opening required ‘config.php’ (include_path=’.’) in /————/init.php on line 14

    I’ve tried the suggestions in the FAQ but none have worked,
    I searched comments, support no solution.
    tried Replace Tools and gave me 500 error and completely broke my site
    I’ve tried both wordpress upload and FTP upload- neither worked
    I wiped my site and did a fresh install of wordpress and HMWP and I am still getting the error.

    Please help,
    Billy

    December 5, 2015 at 6:44 am #6371
    Suman M.
    Post count: 12478

    Hi, please let us know your website’s wp-admin login details (as private reply), so that we can fix it for you.

    December 5, 2015 at 7:09 am #6376
    Calmovita Photo
    Post count: 6
    This reply has been marked as private.
    December 6, 2015 at 12:50 pm #6392
    Suman M.
    Post count: 12478

    The password provided above doesn’t seem to be correct. Can you please check?

    December 7, 2015 at 1:18 am #6409
    Calmovita Photo
    Post count: 6
    This reply has been marked as private.
    December 7, 2015 at 11:07 am #6416
    Suman M.
    Post count: 12478

    Hi, it seems like the error due to old version of PHP (5.3) that you are using. Please try updating to PHP version 5.6 or above.
    I’ve now installed and activated previous version of HMWP (ver 4.54) and it’s working fine there.

    December 8, 2015 at 6:11 am #6431
    Calmovita Photo
    Post count: 6

    Hu Suman, I made the update to PHP 5.6 and then updated hmwp to current version. When activated website is completely blank, when I view source code it gives nothing. I deactivated hmwp for now.

    Billy

    December 8, 2015 at 6:46 am #6432
    Suman M.
    Post count: 12478

    Hi, it seems like you have changed the password for user “demo”. Please let us know.

    December 8, 2015 at 7:39 am #6434
    Calmovita Photo
    Post count: 6
    This reply has been marked as private.
    December 8, 2015 at 9:37 am #6437
    Suman M.
    Post count: 12478

    Oops! I was using the previous password.
    My assumption was due to some issue in htaccess file but htaccess file looks good. Can you please enable WP debug mode (in wp-config file) and check the error you are getting. You can also look for error in the server error log. Let us know.

    December 10, 2015 at 1:57 am #6468
    Calmovita Photo
    Post count: 6
    This reply has been marked as private.
    December 10, 2015 at 4:40 am #6474
    Suman M.
    Post count: 12478

    Hi, not sure what exactly is the issue there as detailed error message can’t be viewed. But I tried the previous version (4.54) of HMWP plugin and it’s working fine there. I’ve assigned this ticket to sr. support so that he can look into it further.
    Meanwhile, we request you to use HMWP 4.54. Sorry for the inconvenience.

    December 10, 2015 at 5:49 am #6480
    Calmovita Photo
    Post count: 6

    Ok, thank you so much for your help and quick response!

    December 12, 2015 at 8:10 am #6510
    Hassan
    Post count: 955

    Hi-

    Sorry, but I can’t login using:
    http://www.calmovita.com/wp-login.php

    Did you change login URL?

    PS:
    It maybe help if let us know the full path in this error (use private reply):
    Warning: main(config.php) [function.main]: failed to open stream: No such file or directory in /w———init.php on line 14

    If you still faced with blank page. Checking php.ini file may help (some hosts do not allow to change them via code):
    http://www.phpknowhow.com/configuration/php-ini-error-settings/

    • This reply was modified 9 years, 1 month ago by Hassan.
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