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  • December 28, 2015 at 5:31 pm #6878
    sevensquare
    Post count: 4

    Hi,

    I got problem with Updraftplus plugin : when I restore a backup, it crashes.
    I can no longer login to admin (404 error) and website is totally broken (404 too).
    I have reset WP and re-tried, and it did the same critical error.

    Is there a problem of compatibility between these 2 plugins?
    What are solutions to avoid these problems of backing up.
    I really need to parameter a weekly backup on my client website?

    Thanks for your return,

    pierre

    December 29, 2015 at 7:30 am #6883
    Suman M.
    Post count: 12480

    Hi, is this issue only when you restore from a backup? What if you deactivate HMWP plugin before doing a restore?

    Also, generate debug report from HMWP start tab and post it here as private reply.

    December 29, 2015 at 4:01 pm #6901
    sevensquare
    Post count: 4

    Hi !

    Ok great, it works !
    Thanks a lot.
    In that case ,debug report is now useless, isnt it ?

    Thanks again for your help,

    pierre

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