Dear Support,

I experienced an issue whereby I was locked out of the entire multisite network within 5-10 minutes. It required loading a restore of the previous days backup.

The plugin was uploaded, installed and activated through the admin interface. It was network activated.

I never added in the purchase code.

I selected “medium privacy – quick” from the options list, data filled the filled as expected.

I clicked save settings.

I navigated to General Settings, I changed the “hide_my_wp” to “big_love” and the login key from “1234” to “7777”. No other settings were used or changed.

I clicked save settings.

I clicked on the multisite button, copied the text there into the appropriate place in the .htaccess file. I uploaded the .htaccess file ensuring 644 permissions.

I navigated to wpthemedetector and happily saw I was no longer broadcasting plugin information.

I logged out and logged in again using the new login url. Worked perfectly.

I then tried to navigate to other areas in the admin dashboard. I was now met with page not found errors wherever I tried to go.

The security plugin I use saw my ip address as causing 404 errors and I was then permanently banned from the site and lost control of the site necessitating a restore of the site. This caused a huge loss in confidence on this product, which is a shame as I really want to believe in it.

Please can you offer some advice on how to rectify the problem?

Thank you,

Elliot