Home › Forums › WordPress Plugins › Hide My WP › Cannot access www.site.com\wp-admin dashboard after login

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  • April 15, 2016 at 5:59 pm #8967
    jumpadmin
    Pro
    Post count: 27

    I have tried to disable HMWP to reset folder access but nothing changes. I have TML enabled as well.

    When logging into my site with an admin account, the login succeeds but when I click the site name in the WP toolbar to open the dashboard, I get a failure to load that page. If I click the site name but choose any other option like Theme I can load the dashboard into that menu then back up into the main dashboard. Why is the main dashboard being blocked now?

    April 15, 2016 at 6:01 pm #8968
    jumpadmin
    Pro
    Post count: 27
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    April 15, 2016 at 6:07 pm #8969
    jumpadmin
    Pro
    Post count: 27
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    April 16, 2016 at 3:47 am #8974
    Suman M.
    Post count: 12480

    Hi, it seems like htaccess issue. Please provide us with FTP details so that we can look into the issue further.

    April 16, 2016 at 4:18 pm #8981
    jumpadmin
    Pro
    Post count: 27
    This reply has been marked as private.
    April 16, 2016 at 5:12 pm #8984
    jumpadmin
    Pro
    Post count: 27

    Other question is whether there is a conflict with HMWP and Wordfence. I had previously disabled then uninstalled HMWP when I went live with Wordfence but had an administrator get problems with logging into the site and going to admin pages. I also could not get to the wp-admin dashboard but could back into it as I explained earlier. So I wonder if I have this too secured. If so, I may transfer the license of HMWP to another site of mine.

    April 17, 2016 at 4:41 pm #9000
    Suman M.
    Post count: 12480
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    April 18, 2016 at 12:55 am #9021
    jumpadmin
    Pro
    Post count: 27
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    April 18, 2016 at 12:57 am #9023
    jumpadmin
    Pro
    Post count: 27
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