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  • May 17, 2016 at 3:49 pm #9536
    ams13
    Pro
    Post count: 47

    Hi

    Our customer tried to submit a form with some detailed text, and hide my wordpress would simply block under IDS. I tried it also without antispam unchecked, and it still did not work.

    I will send private separate message on the text.

    Please see why this is happening. It is third time this is happening to us in the last 6 months.

    Thanks

    AMS

    May 17, 2016 at 3:53 pm #9537
    ams13
    Pro
    Post count: 47
    This reply has been marked as private.
    May 17, 2016 at 7:45 pm #9545
    Suman M.
    Post count: 12478

    Hi, I tried submitting the above text and got sent success message (http://screencast.com/t/OoI7YhQy). Can you please check?

    May 18, 2016 at 8:52 am #9553
    ams13
    Pro
    Post count: 47

    Hi

    I had excluded the below “Exception fields” under IDS thus the reason it worked.

    REQUEST.iphorm_7_23
    POST.iphorm_7_23

    I have now removed the above exclusion, and you can try it again to see it will give you a form error.

    Kindly test again without the above exclusion and let me know.

    Thanks

    AMS

    May 18, 2016 at 10:01 am #9557
    Suman M.
    Post count: 12478

    Yes, then you’ll need to add those requests to exception list.

    May 18, 2016 at 11:58 am #9559
    ams13
    Pro
    Post count: 47

    Hi

    Yes, I have done that now but why would that text be blocked? Nothing in it sounds spammy or codelike..? It would be great if it can solved rather than adding it to exception list as others spammers use the field to send spammy stuff on the form.

    Thanks

    AMS

    • This reply was modified 8 years, 8 months ago by ams13.
    May 18, 2016 at 3:04 pm #9562
    Suman M.
    Post count: 12478
    This reply has been marked as private.
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