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  • May 18, 2016 at 9:15 pm #9565
    mercadeoelexito
    Post count: 6

    Hello i follow all your instructions video, but know i can’t access to the backend, even when i restore all data files befores installation i can’t get in in backend. Only way to access is delete the folder in plugins, but when i try a second installation the backend gets again the previous problem.

    PLEASE HELP… THIS IS URGENT!

    May 19, 2016 at 4:24 am #9568
    Suman M.
    Post count: 12480

    Hi, please let us know your website’s wp-admin login details & FTP details (as private reply), so that we can have a look at the issue and solve it for you.

    May 19, 2016 at 4:42 pm #9581
    mercadeoelexito
    Post count: 6
    This reply has been marked as private.
    May 19, 2016 at 5:12 pm #9585
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 20, 2016 at 4:38 pm #9603
    mercadeoelexito
    Post count: 6
    This reply has been marked as private.
    May 20, 2016 at 4:40 pm #9604
    mercadeoelexito
    Post count: 6
    This reply has been marked as private.
    May 21, 2016 at 4:54 am #9611
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 23, 2016 at 1:57 pm #9648
    mercadeoelexito
    Post count: 6

    No i just revert to rthe original because i was not avialable to access to te backend, but i follow all steps.

    Any way right now i cant not access to backend and is URGENT CONTINUE WORKING on this site, so please fix it or restart to original and allow me to ask in evanto for a refund.

    Thanks for you time and help.

    May 24, 2016 at 2:19 am #9656
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 27, 2016 at 2:14 pm #9728
    mercadeoelexito
    Post count: 6

    IM sorry im confuse about this can you explian me this

    what is the use for 01.png
    what is the use for 02.png
    i try to use /admin-ebb to login and i get a 404 (03.png)

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    May 28, 2016 at 5:27 am #9751
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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