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  • June 11, 2016 at 1:26 pm #9971
    Eli_N
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    Post count: 16

    I have installed the plug in. Now I also run the following plugins: ithemes security and wordfence. I have enabled many features on those plugins prior to this purchase.
    Once I have enabled ‘import options’ in your plugin my site completely messed up and I needed to reset settings to wp. As of now, I am not sure which features to enable/disable in ithemes security and wordfence plugins and which features to enable/disable in your plugin in order to keep the site functioning properly? I do not want to mess it again ?

    June 11, 2016 at 5:55 pm #9974
    Suman M.
    Post count: 12480

    Hi, please generate debug report from HMWP start tab and post it here as private reply.

    Also try following these steps:

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writable. After applying above settings the backend login URL will be http://www.YourDomain.com/wp-login.php?hide_my_wp=1234

    Let us know!

    June 12, 2016 at 1:24 am #9978
    Eli_N
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    June 12, 2016 at 2:06 am #9979
    Eli_N
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    June 12, 2016 at 2:25 am #9982
    Eli_N
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    June 12, 2016 at 9:01 am #9984
    Eli_N
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    June 12, 2016 at 5:30 pm #9991
    Suman M.
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    June 13, 2016 at 1:24 am #10000
    Eli_N
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    June 13, 2016 at 9:51 am #10007
    Suman M.
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    June 13, 2016 at 10:41 am #10009
    Eli_N
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    June 13, 2016 at 10:45 am #10010
    Eli_N
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    June 14, 2016 at 4:24 am #10018
    Suman M.
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    June 18, 2016 at 3:27 pm #10098
    Eli_N
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    June 19, 2016 at 5:08 am #10110
    Suman M.
    Post count: 12480

    Hi, I’ve assigned this ticket to Sr. support so that he can look further into ‘trending ads’ widget not being displayed issue.

    June 21, 2016 at 10:08 am #10156
    Eli_N
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