Hi, please generate debug report from HMWP start tab and post it here as private reply.

If it’s Nginx server and WP single site, follow these steps:

– in HMWP Start Tab, set “Medium Pripacy – More Compatibility” settings scheme and click on “Save Settings” button

– In Start tab you should see Nginx Configuration button. If you don’t see this button, add &nginx_config=1 to HMWP settings page URL to see Nginx rewrite rules. For example:
http://yourdomain.com/wp-admin/options-general.php?page=hide_my_wp&die_message=nginx

– Now add those lines (rewrite rules) to your Nginx configuration file (within server block). It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf or /etc/nginx/sites-available/domainname.com

– restart nginx server

Please let us know if it’s still the issue.

• This reply was modified 7 years, 7 months ago by Suman M..

Hi, I could see that you have added HMWP rules within the “location” block (in nginx config file). You need to add HMWP rules directly within the “server” block. So, please remove the HMWP rules that you have added and add them within the server block (just above the closing braces as shown in screenshot below) –

Hi, can you please let us know your website’s and the server’s credentials as private reply so that we can look into it further. Thanks!

I checked the nginx config file in /etc/nginx/nginx.conf but it is different than what you have mentioned above. What is the correct path for your site’s nginx config file?

Hi, I tried to configure it but still not working. I’ve assigned this ticket to sr. support so that he can look further into it.

Hi,

I couldn’t connect, too: Could not resolve hostname ..

PS:
Please also try moving HMWP rules above
location / {

Let me know the result.

• This reply was modified 7 years, 6 months ago by Suman M..