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  • January 5, 2017 at 11:56 am #13949
    informaticas36
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    Post count: 25

    this does not sound nor looks good here on the support forum. I came here looking for a solution to same issue (i think) and look…this guy has been typing away since Thanksgiving? wow..maybe I just not use HMWP? heck I will give a shot anyways.

    My issue is as follow: I install , activate , 500 error message.
    1, solution call godaddy have them disable plug in from back end.
    2, I try again, same thing. Now my question is after deleting plug in and re installing does HMWP remember my last settings?

    I will pay 3x what I pay to get it installed ?

    January 5, 2017 at 10:27 pm #13954
    Suman M.
    Post count: 12478

    Hi, please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue further.

    January 6, 2017 at 8:49 pm #13968
    informaticas36
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    January 6, 2017 at 8:50 pm #13969
    informaticas36
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    January 6, 2017 at 8:53 pm #13970
    informaticas36
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    January 7, 2017 at 3:58 pm #13977
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    January 7, 2017 at 4:01 pm #13978
    informaticas36
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    January 7, 2017 at 4:14 pm #13979
    informaticas36
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    January 7, 2017 at 4:47 pm #13980
    informaticas36
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    January 7, 2017 at 5:22 pm #13986
    informaticas36
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    January 7, 2017 at 8:09 pm #13988
    Suman M.
    Post count: 12478

    FTP details no more working! Previously, I was able to connect to FTP, and hence I activated HMWP plugin, which gives 500 error. But I couldn’t do anything (change htaccess content, etc.) now as FTP details doesn’t work. Please check.

    January 7, 2017 at 8:14 pm #13989
    informaticas36
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    January 7, 2017 at 8:30 pm #13990
    informaticas36
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    January 7, 2017 at 8:31 pm #13991
    Suman M.
    Post count: 12478

    I clicked on “reset settings to wp” button in HMWP settings page and then applied Medium Privacy settings scheme from HMWP start tab. Now, it seems to be working fine (no 500 error). Can you please check?

    January 7, 2017 at 8:32 pm #13992
    Suman M.
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