Home Forums WordPress Plugins Hide My WP Multisite Configuration – Access Denied

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  • #11715
    damagaff
    Active
    Post count: 14

    Sorry to trouble you, but I cannot configure HMWP with Multisite – even after setting the proper htaccess permissions (777). I keep getting an “Access Denied” error messages on the new page when I click the Multisite Configuration button.

    #11717
    damagaff
    Active
    Post count: 14

    Update: I spent a considerable amount of time troubleshooting the access denied error with Cloudways tech support, and they couldn’t find a problem on their end or with the permissions I established. Still getting the error…

    #11719
    Suman M.
    Post count: 12480

    Hi, can you please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue and fix it for you.

    #11727
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11736
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #11739
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11743
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11744
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11754
    Suman M.
    Post count: 12480

    Hi, renaming wp-admin is complex feature and it sometimes might not work as expected, especially with WPMU. We can check it for you. Please let us know your site’s credentials (wp-admin and ftp details) as private reply.

    #11769
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11770
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11782
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    #11786
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11788
    damagaff
    Active
    Post count: 14
    This reply has been marked as private.
    #11797
    Suman M.
    Post count: 12480

    I have reset all HMWP settings to WP Default, and it should be working now.

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