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  • November 22, 2017 at 5:03 pm #18855
    elenabefe
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    Post count: 11

    Hi,
    I’ve installed the plugin, but I cannot see any image now in my site. Can you help me?

    November 23, 2017 at 6:51 am #18857
    Suman M.
    Post count: 12480

    Hi, it seems like htaccess issue.

    The above login credentials for your site isn’t working! Can you please check and provide us the correct one?

    November 23, 2017 at 4:02 pm #18863
    elenabefe
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    Post count: 11
    This reply has been marked as private.
    November 23, 2017 at 4:20 pm #18864
    Suman M.
    Post count: 12480

    It’s fixed now! In your site’s htaccess file, WP rules were being duplicated. I removed it and it’s working fine now. Please check and let us know. You may delete “wp htaccess editor” plugin that I installed to update htaccess file.

    November 23, 2017 at 4:30 pm #18867
    elenabefe
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    Post count: 11

    Thank you so much! Do you know why did it happen?

    November 23, 2017 at 5:10 pm #18868
    elenabefe
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    Post count: 11
    This reply has been marked as private.
    November 24, 2017 at 4:48 am #18875
    Suman M.
    Post count: 12480

    Hi, this usually happens if you miss some step while renaming wp-admin path name. Please let us know your site’s FTP details (as private reply) so that we can fix this for you.

    November 24, 2017 at 11:14 am #18886
    elenabefe
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    November 25, 2017 at 4:04 am #18904
    Suman M.
    Post count: 12480

    Please follow these steps:

    – rename “hide_my_wp” plugin folder name under /wp-content/plugins/ directory
    – set htaccess content to WP default (https://codex.wordpress.org/htaccess)
    – change permission of htaccess file to read only (444)
    – remove the line that you added in wp-config.php file while renaming wp-admin path name
    – login to wp-admin
    – rename back “hide_my_wp” plugin to it’s original name
    – activate HMWP plugin
    – click on “reset settings to WP” button in HMWP start tab
    – change htaccess file’s permission to 644 or 755
    – now apply “medium privacy” settings from HMWP start tab.

    November 27, 2017 at 1:03 pm #18945
    elenabefe
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    November 27, 2017 at 1:07 pm #18946
    elenabefe
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    November 27, 2017 at 4:06 pm #18947
    Suman M.
    Post count: 12480
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    November 28, 2017 at 11:53 am #18960
    elenabefe
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    November 28, 2017 at 12:13 pm #18961
    elenabefe
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    November 28, 2017 at 3:06 pm #18968
    elenabefe
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