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  • December 2, 2016 at 9:04 am #13271
    Suman M.
    Post count: 12480

    You’ll need to apply for refund from Envato panel. Please note that refund could take some time.

    December 2, 2016 at 10:07 am #13273
    mythos66
    Pro
    Post count: 38

    Can you give me the link for it please?

    December 2, 2016 at 10:12 am #13274
    mythos66
    Pro
    Post count: 38

    When I asked you for a refund before you wrote “Refund requests are looked upon by the sr. support. I have assigned this ticket to sr. support so that he can look further into it.”
    And now you are telling me to apply for refund from Envato panel.
    Why didn’t you tell me this before???

    December 2, 2016 at 10:14 am #13275
    mythos66
    Pro
    Post count: 38

    If I am going to apply by myself give me the link for it please!

    December 2, 2016 at 3:41 pm #13283
    Suman M.
    Post count: 12480

    It’s the requirement of Envato that you first apply for refund from Envato panel and then it will be looked upon by sr. support. Both parties need to approve the refund. You can log in to your envato panel and apply for refund.

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