Home › Forums › WordPress Plugins › Hide My WP › Password process error caused by HMWP

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  • September 18, 2019 at 11:48 am #27604
    coachissam1
    Post count: 61

    Hello,
    We are facing a problem with your plugin when a user wants to renew his password.
    First, he’s redirected to a page error.
    Please refer to:
    http://prntscr.com/p7pqvx
    http://prntscr.com/p7poec

    I contacted the theme developers and confirmed that the problem is coming from HMWP.

    Thanks.

    September 19, 2019 at 6:45 am #27618
    Suman M.
    Post count: 12478

    Hi, please empty out “Author Base” and “Author Query” fields in HMWP Permalinks & URLs tab. Also set the trusted user roles for the users in General Settings tab.

    September 19, 2019 at 9:20 am #27632
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 20, 2019 at 6:59 am #27648
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 20, 2019 at 9:27 am #27651
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 21, 2019 at 5:31 pm #27659
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 22, 2019 at 7:13 am #27671
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 23, 2019 at 5:01 am #27686
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 23, 2019 at 10:02 am #27692
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 23, 2019 at 12:25 pm #27694
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 24, 2019 at 6:29 am #27700
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    September 24, 2019 at 8:46 pm #27706
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 25, 2019 at 5:26 am #27709
    Suman M.
    Post count: 12478

    Yes, please. Thanks!

    September 25, 2019 at 11:24 am #27713
    coachissam1
    Post count: 61
    This reply has been marked as private.
    September 26, 2019 at 4:01 am #27718
    coachissam1
    Post count: 61
    This reply has been marked as private.
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