Home › Forums › WordPress Plugins › Hide My WP › Password process error caused by HMWP

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  • September 26, 2019 at 7:04 am #27723
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 26, 2019 at 10:20 am #27727
    coachissam1
    Post count: 61

    Hello,
    I sent you the theme zip file by email.

    As reported, we did not delete any settings, we did not touch anything. This is the only plugin causing us many troubles. We hope you can resolve all those issues as soon as possible and not be obliged to re enter each period the purchase code, and all the settings made just before, at one moment all this become exhausting.

    Thank you for your comprehension.

    September 26, 2019 at 9:20 pm #27733
    Suman M.
    Post count: 12480

    I checked the wplms theme but it looks fine and no issue there. I still don’t know from where hide_my_wp=5 is coming from. I’ve assigned this issue to our Dev team so that they can look further into it. I’ll get back to you. Thanks!

    • This reply was modified 6 years, 1 month ago by Suman M..
    September 26, 2019 at 10:30 pm #27735
    coachissam1
    Post count: 61

    Okay thank you. I will be waiting for your solution.

    Should we create a new topic for the purchase code we have to re enter every time and the setting we are loosing after each period?

    Thank you for your comprehension.

    September 27, 2019 at 4:57 am #27739
    Suman M.
    Post count: 12480

    Hi, no need to create separate ticket. Thanks!

    September 27, 2019 at 6:36 am #27743
    coachissam1
    Post count: 61

    Thank you.

    October 3, 2019 at 3:15 am #27809
    coachissam1
    Post count: 61

    Hello,

    We are still waiting for a solution for our issue from your side.

    Thank you for your comprehension.

    Regards

    October 3, 2019 at 5:26 am #27816
    Suman M.
    Post count: 12480

    Yes, we are aware of this ticket, and sorry for the delay. Please allow us couple of days more for this. Thanks!

    October 3, 2019 at 11:47 am #27827
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 3, 2019 at 1:38 pm #27830
    coachissam1
    Post count: 61
    This reply has been marked as private.
    October 4, 2019 at 5:43 am #27846
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 4, 2019 at 10:40 am #27852
    coachissam1
    Post count: 61
    This reply has been marked as private.
    October 5, 2019 at 8:45 am #27859
    coachissam1
    Post count: 61
    This reply has been marked as private.
    October 9, 2019 at 8:41 am #27911
    coachissam1
    Post count: 61

    Hello,

    How long should we wait for your answer or intervention again?

    This topic is very urgent and important and we hope you’re going to resolve the issue your plugin has caused on our website.

    Regards.

    October 10, 2019 at 5:45 am #27933
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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