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  • March 9, 2020 at 5:58 pm #29572
    OmriS
    Pro
    Post count: 47

    This breaks my site in the sense it creates a 500 internal servor error.

    All is well for about 1min each time but then 500 internal servor error.

    According to siteground, its using a lot of resources all on index.php which then kills the server.

    🙁

    March 10, 2020 at 5:52 am #29573
    Suman M.
    Post count: 12480

    Hi, it seems like the issue related to .htaccess file. Can you please let us know your site’s backend login details (as private reply) so that we can help you configure the plugin. Also let us know your HMWP purchase code. Thanks!

    March 11, 2020 at 8:46 am #29589
    OmriS
    Pro
    Post count: 47

    I replied yesterday as private, but now cant see my reply. Is it because I replied as private or did it not post? :/

    March 11, 2020 at 9:19 am #29590
    Suman M.
    Post count: 12480

    I see, sorry for that. It might be that your comment didn’t get posted at all because of some restricted characters/keywords in it. Replying as private post shall not be the issue. Once you hit the submit button, make sure that your comment has appeared.

    Let us know if any issue.

    • This reply was modified 5 years, 7 months ago by Suman M..
    March 11, 2020 at 9:27 am #29593
    OmriS
    Pro
    Post count: 47

    I cant reply. It keeps not posting the message. What is restricted??

    March 11, 2020 at 9:28 am #29594
    OmriS
    Pro
    Post count: 47
    This reply has been marked as private.
    March 11, 2020 at 9:28 am #29595
    OmriS
    Pro
    Post count: 47

    Ok, there we go. I’ve got rid of the start of the web addresses.

    March 11, 2020 at 10:22 am #29597
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 12, 2020 at 7:35 pm #29621
    OmriS
    Pro
    Post count: 47
    This reply has been marked as private.
    March 12, 2020 at 7:37 pm #29622
    OmriS
    Pro
    Post count: 47
    This reply has been marked as private.
    March 14, 2020 at 11:05 am #29628
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 14, 2020 at 11:08 am #29629
    OmriS
    Pro
    Post count: 47
    This reply has been marked as private.
    March 15, 2020 at 5:33 pm #29637
    Suman M.
    Post count: 12480

    I configured HMWP plugin in your site oxyben.com and it seems to be working fine. Please check and let us know.

    To export/import HMWP settings:
    – in Start tab, click on ‘export current settings’ button and then save the settings in a text file.
    – now in the site where you want to import the settings, paste the settings in “import options” box and then click on save settings button.

    March 15, 2020 at 8:42 pm #29641
    OmriS
    Pro
    Post count: 47
    This reply has been marked as private.
    March 16, 2020 at 10:47 pm #29649
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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