Some WordPress backend menu options are blank/not loading after activating

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This topic has 18 replies, 2 voices, and was last updated 4 years, 5 months ago by Suman M..

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June 20, 2020 at 4:12 pm #31035

dheeraj@topgearconsultancy.com
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Hi,

I activated the plugin and after activation, a few pages of certain plugins are not loading. Eg- list of stores of our multivendor site and CRM customer pages. I have only hidden the wp-login.php and wp-admin login url. I havent loaded any other settings of Hide my wp. Just login url changes.

Please let me know of making any other changes as the site is live

How can we solve this? Please let me know asap

June 21, 2020 at 5:32 am #31042

Suman M.
Post count: 12478

Hi, thanks for contacting us.

A few pages of certain plugins are not loading. Eg- list of stores of our multivendor site and CRM customer pages.
>> Please let us know where (page url) we can check these issues?

Also, I tried to access your site’s Plugins section and got this – https://www.screencast.com/t/eKtfoKB94N

July 13, 2020 at 6:32 am #31419

dheeraj@topgearconsultancy.com
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Hi,

I had activated google authenticator on the website. I will remove them for you to access.

I moved my files to AWS lightsail and is using bitnami. When I activated hide my wp [was in the deactivated state due to the reported error] in the AWS server, I started getting 404 error in all pages. So I have renamed the hide my wp folder.

How to proceed? I need to ativate all features of hide my wp without affecting my site setup.

July 13, 2020 at 3:03 pm #31420

Suman M.
Post count: 12478

It’s most probably the .htaccess issue. Bitnami/AWS by default do not enable htaccess. In apache configuration file, you will need to change AllowOverride None to AllowOverride All to use the .htaccess file.

July 13, 2020 at 3:36 pm #31421

dheeraj@topgearconsultancy.com
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How can I do it? Could you guide me?

July 13, 2020 at 4:27 pm #31422

Suman M.
Post count: 12478

You’ll need to have access to apache configuration file, possibly located at
/opt/bitnami/apps/wordpress/conf/httpd-app.conf
/opt/bitnami/apache2/conf/httpd.conf

There you’ll need to change AllowOverride None to AllowOverride All

May be you can ask your hosting provider regarding it?

July 13, 2020 at 4:36 pm #31425

dheeraj@topgearconsultancy.com
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I will check it myself and change and see. Will come back soon

July 13, 2020 at 4:50 pm #31426

dheeraj@topgearconsultancy.com
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I did that. But the error is the same when I activate the plugin

July 13, 2020 at 5:10 pm #31427

dheeraj@topgearconsultancy.com
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Please help asap. Someone is trying to continuously login into my site from various ips. I need to hide the login page asap

July 14, 2020 at 2:42 am #31438

Suman M.
Post count: 12478

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July 14, 2020 at 5:55 am #31441
dheeraj@topgearconsultancy.com
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Hi,

Please try loginning into the backend now. I renamed hide my wp folder. Is this discussion on a public forum? How can I share FTP details safely
- This reply was modified 4 years, 5 months ago by dheeraj@topgearconsultancy.com.
July 14, 2020 at 7:41 am #31443

Suman M.
Post count: 12478

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July 14, 2020 at 7:50 am #31444

dheeraj@topgearconsultancy.com
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July 14, 2020 at 7:57 am #31446

Suman M.
Post count: 12478

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July 14, 2020 at 8:09 am #31447

dheeraj@topgearconsultancy.com
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