Home › Forums › WordPress Plugins › Hide My WP › Mailchimp API plugins are breaking

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 2, 2015 at 8:31 am #4399
    Chedr
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    Post count: 12

    Hi there,
    Hope you are doing great.

    I’ve seen an issue recently where a couple of sites for which I use this plugin are now having issues with the Mailchimp API link ups. Not sure when this happened, assume that it’s a recent thing.

    The situation is that I can’t access the Mailchimp lists for 2 main Mailchimp plugins that i have tried when Hide MY WP is active on site.

    1: Arscode Ninja Popups Plugin (a top seller in Themeforest)
    2: Ninja Forms Mailchimp Plugin (another leading plugin from Ninja Forms)

    When however I deactivate HMWP – the plugins work.

    Are you able to please help me out here? Right now Ive had to deactivate your plugin on both sites – I’d like to use your plugin certainly if we can find a way to get it to work with Mailchimp API.

    September 2, 2015 at 8:31 am #4400
    Chedr
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    Post count: 12
    This reply has been marked as private.
    September 2, 2015 at 11:36 am #4402
    Suman M.
    Post count: 12478

    Hi, yes, it seems to be like some incompatibility with HMWP. But before we investigate it further can you please update HMWP to latest ver 4.54 and check?
    Let us know if it’s still the issue.

    September 3, 2015 at 10:22 am #4420
    Chedr
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    Post count: 12

    OK Suman, thank you very much,

    I have updated these sites with the new version of your plugin now.

    Please can you let me know what we do next?

    September 3, 2015 at 11:24 am #4424
    Chedr
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    Post count: 12
    This reply has been marked as private.
    September 3, 2015 at 4:29 pm #4431
    Suman M.
    Post count: 12478

    I checked your site and seems like it’s still the issue even with the latest version.
    I’ve assigned this ticket to Sr. support to have further look into this issue.

    October 5, 2015 at 7:01 am #4936
    Chedr
    Active
    Post count: 12

    Hi Suman,

    Can you please confirm where this is at?

    I can’t use your plugin if its blocking mailchimp for it means that my clients can’t collect email addresses which needs to be a priority.

    Please let me know, keen to get this resolved and use this plugin on multiple sites officially.

    Thx

    October 5, 2015 at 10:44 am #4938
    Suman M.
    Post count: 12478

    Hi, my apologies. Our sr. support has been quite busy for last few weeks. However, I’ve reminded him regarding this issue again, and I hope he’ll get back to you.

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