Home › Forums › WordPress Plugins › Hide My WP › internal server error in my site

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 1, 2016 at 9:28 pm #6966
    vperesyp
    Post count: 4

    Happy New Year to all!
    Suddenly yesterday Dec,31 my site went to internal server error.
    All I could do – just delete Hide my WP plugin completely.
    Then I decided to update WP to 4.4 and all my plugins.
    I also removed the W3 cache completely and clean up htaccess file.
    So I’ve uploaded Hide my WP on plugin directory again.
    After that I tried to activate Hide my WP plugin, but unfortunately this is impossible anymore. What else I need to do? Is there something I need to make this plugin work?
    Plugin has been worked long time without any problems.

    January 2, 2016 at 8:32 am #6969
    Suman M.
    Post count: 12478

    Hi and Happy New Year!

    Please try this:
    – rename “hide_my_wp” plugin folder name under /wp-content/plugins/ directory
    – set htaccess content to WP default (https://codex.wordpress.org/htaccess)
    – change permission of htaccess file to read only
    – login to wp-admin
    – rename back “hide_my_wp” plugin to it’s original name
    – activate HMWP plugin
    – click on “reset settings to WP” button in HMWP start tab
    – change htaccess file’s permission to 644 or 755
    – now apply “medium privacy” settings from HMWP start tab.

    If it’s still the issue, then please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can fix it for you.

    January 2, 2016 at 6:16 pm #6979
    vperesyp
    Post count: 4

    Thank you for the answer!
    Unfortunately I just can not activate the plugin anymore.
    Activation process last forever.
    after several minutes I have this massage:

    This webpage has a redirect loop
    ERR_TOO_MANY_REDIRECTS

    January 2, 2016 at 7:02 pm #6980
    Suman M.
    Post count: 12478

    Please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue.

    January 2, 2016 at 7:06 pm #6981
    vperesyp
    Post count: 4

    I will.
    Is that reply is private? Or I need to use something else?

    January 2, 2016 at 7:08 pm #6982
    vperesyp
    Post count: 4
    This reply has been marked as private.
    January 3, 2016 at 5:11 am #6988
    Suman M.
    Post count: 12478

    Yes, you have to check “Set as private reply” option under the text box so as to make your post private.

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