internal server error in my site

[vperesyp]

Happy New Year to all!
Suddenly yesterday Dec,31 my site went to internal server error.
All I could do – just delete Hide my WP plugin completely.
Then I decided to update WP to 4.4 and all my plugins.
I also removed the W3 cache completely and clean up htaccess file.
So I’ve uploaded Hide my WP on plugin directory again.
After that I tried to activate Hide my WP plugin, but unfortunately this is impossible anymore. What else I need to do? Is there something I need to make this plugin work?
Plugin has been worked long time without any problems.

[Suman M.]

Hi and Happy New Year!

Please try this:
– rename “hide_my_wp” plugin folder name under /wp-content/plugins/ directory
– set htaccess content to WP default (https://codex.wordpress.org/htaccess)
– change permission of htaccess file to read only
– login to wp-admin
– rename back “hide_my_wp” plugin to it’s original name
– activate HMWP plugin
– click on “reset settings to WP” button in HMWP start tab
– change htaccess file’s permission to 644 or 755
– now apply “medium privacy” settings from HMWP start tab.

If it’s still the issue, then please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can fix it for you.

[vperesyp]

Thank you for the answer!
Unfortunately I just can not activate the plugin anymore.
Activation process last forever.
after several minutes I have this massage:

This webpage has a redirect loop
ERR_TOO_MANY_REDIRECTS

[Suman M.]

Please let us know your website’s wp-admin login details and FTP details (as private reply), so that we can look into the issue.

[vperesyp]

I will.
Is that reply is private? Or I need to use something else?

[vperesyp]

This reply has been marked as private.

[Suman M.]

Yes, you have to check “Set as private reply” option under the text box so as to make your post private.

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